Location: The Netherlands or Belgium\n
About the Europeana Foundation\n
The Europeana Foundation is an independent, non-profit organisation \nthat, as part of the Europeana Initiative, stewards the common European\n data space for cultural heritage. We share and promote Europe's digital\n cultural heritage to be used and enjoyed by everyone for learning, for \nwork, or just for fun.\n
Our range of projects and partnerships creates positive change in and\n around the cultural heritage sector through new shared services, \nmodels and frameworks that contribute to the digital transformation and \nsustainability of our diverse sector. We promote the use of digital \ntechnology that makes cultural heritage online accessible, traceable and\n trustworthy, which in turn means people can explore it, use it and \nlearn from it with confidence.\n
With staff based in five countries, our international team operates \nin a hybrid working culture. Our team based in the Netherlands has the \nflexibility to come to work at our office or to work remotely. Our main \noffice is based in the National Library of the Netherlands, next to The \nHague Central Station. Our teams based abroad work fully remotely and \nparticipate occasionally in meetings and events in The Hague office.\n
For this position, you can work for us if you have a valid working permit to work in The Netherlands or Belgium.\n
The role\n
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We are currently seeking an API partnerships lead who will play a key\n role in promoting the reuse of cultural heritage data through \nEuropeana's products and services, particularly its APIs, to a diverse \nrange of audience groups, including those in research, education, media,\n tourism and AI. This position is central to strengthening Europeana's \necosystem of data reuse by building strategic partnerships, engaging \nwith API and AI developer communities, and supporting customers in \nmaximising the value of our API offerings.\n
As API partnerships lead, you will lead the development of B2B and \nB2C partnerships that demonstrate the value of open cultural heritage \ndata. You will coordinate an outreach programme aimed at increasing \nawareness, understanding, and uptake of the Europeana APIs across \ndiverse user groups.\n
You will work closely with internal teams, including the Audience \nEngagement team, the Platform and Services team and the Service \nExperience, to ensure seamless laboration, user satisfaction, and \nproduct improvement. You will also contribute to API documentation, \ntraining materials, and promotional campaigns to foster a vibrant API \nuser community.\n
Key responsibilities\n
Identify and develop compelling use cases that demonstrate the \nvalue of cultural heritage data and promote the reuse of Europeana's \ndata and APIsPromote Europeana's offer in terms of data, \nproducts and services to relevantย audiences with a focus on B2B \npartnerships (commercial and non-commercial organisations)Build and maintain strategic partnerships to expand Europeana's reach, data and APIs usageLead API outreach strategies, including campaigns, hackathons, pilots, and community initiativesWork\n directly with customers to assess needs, gather requirements, and \npresent solutions based on Europeana's products & servicesSupport API users with documentation, training resources, onboarding workflows, and ongoing engagementMaintain a customer relationship management (CRM) approach to track engagement and satisfactionSupport\n the improvement of Europeana's data products to suit audiences' \nneedsย by gathering user requirements, reviewing best practices and \ndeveloping a feedback loop with the Europeana products teamsShare success stories, case studies, and impact narratives through editorial and promotional content.\n\n
Knowledge and Experience required:\n
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At least a Bachelor's degree in a relevant fieldMinimum three years' work experience in business, product development or product marketingStrong understanding of data structures, APIs, AI, and their role in modern technology and businessExperience in market research and analysis, strong analytical and problem-solving skillsAbility to assess customers' needs, processes and technology environments, and recommend solutionsAbility to build and maintain relationships with clients and partners at various levelsStrong interpersonal, relationship management, and communication skillsAbility to work effectively in a cross-functional team environmentExperience with customer relationship management systems (e.g. Zoho CRM)Excellent English language skills\n\n
Further, it is a plus if you have:\n
Knowledge of other European language skills\nSalary and benefits\n
Your monthly salary is estimated between EUR 4.000 - 4.900 \n(based on full-time employment), depending on the level of your \nexperienceA holiday allowance of 8%A thirteenth-month bonusA full-time fixed-term contract for 12 months, with the possibility of an extension42 days of holiday per year (based on full-time employment)A pension scheme based on the country where you are operating from, if applicableAn inspiring work environment and an international organisational cultureA hybrid working model with the flexibility to work at the office or remotely (for staff based in The Netherlands)We provide a company laptop and offer a working from home allowanceCommuting costs compensation (NS Business Card for staff based in The Netherlands)For staff based in other countries: incidental travels to the Netherlands will be reimbursed\n
How to apply\n
The position is open until filledYou must have a valid working permit to work in the Netherlands or BelgiumIf you are interested in this position, please send your Curriculum Vitae plus motivation letter, both in English, toย jobs@europeana.eu\nEuropeana Foundation is committed to principles of diversity, \ninclusivity, nondiscriminatory practice and equal opportunity for all \napplicants.\n\n