WASH Officer

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

1. Role and responsibilities

   Generic responsibilities 

    

   • Supervision of Daily Workers and Incentive Labor
   • Adhere to NRC policies, tools, handbooks and guidelines as well Government rules and regulations 
   • Assist with the implementation of the WASH portfolio according to plan of action
   • Prepare and develop status reports as required by management
   • Ensure proper filing of documents in both hard and soft copies
   • Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist
   • Actively participate in capacity building trainings, workshops and seminars organized by NRC.
   • Contribute to organizational learning through the provision specific community mobilization and technical analysis, lessons learned and reports

      

     Specific responsibilities 

      

     • Conduct needs assessments, focus group discussions, community meetings, and other community mobilization activities 
     • Explain to the beneficiaries and stakeholders project implementation methodology, BoQs, designs, scope of work, selection criteria, best use practices for materials and any other related beneficiary project documents
     • Carry out regular follow-up visits with selected project beneficiaries during and post-project implementation
     • Preparation of daily/weekly progress reports, instructions to contractors, variance orders, 
     • Produce full set of technical designs including site level BoQs and BoQ amendments, Scope of Work in accordance with NRC Technical minimum standards. Document existing condition of site/unit.
     • Responsible for ensuring that safety of beneficiaries and workers in maintained throughout project implementation and that proper measures are taken to ensure safety concerns are immediately rectified according to safe and inclusive programming guiding principles.
     • Respond to any project beneficiary information requests and complaints as directed by Project Coordinator and M&E unit.
     • Report on daily activities of Incentive labour and complete documentation in regard to attendance and performance
     • Participate in activities at distribution sites including registration of recipient households, verification of IDs, and signing of distribution lists by beneficiaries
     • Support household level M&E activities and develop success stories from project implementation.
     • Ensure the well establish of complaint and feedback mechanism in WASH operation by following MEL and CFM SoP and procedures.
     • Perform any other task relevant to the position as requested by the Project Coordinator and/or the Project Manager.

        

       Critical interfaces

       • Project Planning and Implementation: WASH PM, WASH Coordinators, WASH Officers, WASH Assistants, Incentive Workers
       • Logistics and Procurement: Logistics Officers/Assistants, Logistics Coordinator, Area Support Manager ASM.
       • MEL: MEL Coordinator, MEL Officer, MEL Assistant.
       • Data Management: MEL Coordinator, MEL Officer.
       • C&M: C&M Officer.
       • HLP: ICLA Coordinator, ICLA Officer.
         1. Competencies

            1. Professional competencies 

            These are skills, knowledge and experience that are important for effective performance. 

            📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

            ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

            Generic professional competencies: 

            • Experience working as a construction engineer (or Equivalent) in a humanitarian/recovery context
            • Previous experience from working in complex and volatile contexts including White Nile State
            • Documented results related to the position’s responsibilities
            • Fluency in written and spoken English. Knowledge of additional local dialects is a plus.
            • Sound understanding of humanitarian principles, SPHERE standards

              Context/ Specific skills, knowledge and experience: 

              • Minimum of bachelor’s degree in civil, Water, Environment or other WASH related engineering fields
              • Minimum three years’ experience with construction works including WASH related constructions.
              • Social work, construction or similar background
              • Basic knowledge in developing and following through on community mobilization and technical implementation of construction project.
              • Experience in overseeing site/unit level construction activities
              • Basic knowledge in documenting progress of construction related shelter activities
              • Experience in monitoring construction activities/contractors.
              • Experience in working at distribution sites
              • Experience in conducting needs/vulnerability assessments and previous participation in beneficiary selection processes.
              • Experience in working with vulnerable households in a camp setting with an NGO, charity or similar organization.
              • Experience in filing out BoQs and Scope of Work documentation 
              • Proven experience in performing assigned tasks in an efficient and effective manor
              • Experience in field level coordination with community stakeholders, and local government officials and Basic experience in coordinating the technical aspects of implementation activities carried out by Daily/Incentive labour teams
              • Local knowledge of areas of implementation and local building practices
              • Strong communication, interpersonal, analytical and negotiation skills including the ability to explain and present technical information.
              • Good computer skills, especially in Word, Excel 
              • Strong experience in CAD software programs.

                2. Behavioral competencies 

                • Managing resources to optimize results
                • Empowering and building trust
                • Managing performance and development
                • Planning and delivering results
                • Flexible and creative
                • Initiating action and change
                • Pro-active, goal-oriented and results driven

                   

                  1. Performance Management

                     The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: 

                     •             The Job Description 

                     •             The Work and Development Plan 

                     •             The Mid-term/End-of-trial Period Performance Review Template

                     •             The End-term Performance Review Template

                     •             The NRC Competency Framework

                     The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.  Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.  At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.  Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to:  • treat everyone with respect and dignity  • contribute to building a safe environment for all  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH