Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action โ helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
The People and Strategy Team ensures that Mercy Corps has the people, strategies and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. We do this through: the recruitment, retention and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.
General Position Summary
The Global TA Advisor is a high-energy individual who is an exceptional relationship builder, strategic planner, and employs creative approaches to sourcing talent. As part of the Talent team, this individual is responsible for identifying exceptional talent to advance Mercy Corpsโ mission. The role has three focuses; first, work with key stakeholders to anticipate and plan for upcoming people needs; second, oversee and manage full-cycle recruitment for senior level roles, including designing and implementing effective strategies; lastly, build collaborative internal relationships and effective external networks. S/he will increase Mercy Corpsโ talent pool to ensure the agencyโs global talent is representative of the communities we serve and is able to respond to the changing needs of the organization. S/he will implement industry โbest practicesโ to recruit for individuals who are aligned with the organizational culture while building Mercy Corps as an employer of choice.
Essential Job Responsibilities
STRATEGY
โ Partner with field leaders and other HQ teams to anticipate future talent needs and proactively take action in advance of talent needs for Middle East.
โ Advance the agencyโs aim to have a global team that is representative of the places we work in.
โ Track and identify innovative trends in international talent acquisition, particularly in the international humanitarian aid sector.
โ Identify areas of opportunity to strengthen Talent and broader People functions and proactively offers recommendations.
TALENT ACQUISITION
โ Take ownership for building and maintaining productive partnerships with field leadership and HQ team particularly at regional level to plan for future talent needs.
โ Deepen and widen the internal and external talent pools within the region and on a global level.
โ Provide responsive, high-quality service to candidates with additional care for internal or former team members.
โ Expand the capacity of hiring teams to identify talent via improved interview skills & ability to specify critical needs.
โ Manage the Middle East region recruitment portfolio including full lifecycle talent acquisition activities for roles within the Africa region and globally as needed.
โ Pivot focus as needed to support rapid growth or proposal bid recruitment including in country Short Term Assignment (STA).
โ Support recruitment for senior national roles as appropriate through strategy development or actual recruitment.
โ Support the development of tools to support national recruitment processes aligned with global Mercy Corps practices and consistent with local labor context.
TEAM MANAGEMENT
โ Develop the capacity of the team, deepen understanding of their roles and assist with career development.
โ Assist team members with information, tools and resources to improve performance & reach objectives.
โ Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
โ Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
โ Hire, orient and lead team members as necessary.
COLLABORATION & NETWORKING
โ Develop and maintain collaborative relationships with talent sources in the region(s) assigned including technical networks, thought leaders, academic institutions.
โ Assist in promoting Mercy Corps as an employer of choice by attending events, promoting through social media, job boards and developing talent communities.
โ Build effective partnerships with internal stakeholders to support current needs and develop plans for future needs.
โ Collaborate with all members of the People team to develop best practices, promote continuous improvement and foster information/idea sharing.
Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility
Accountability
Reports Directly To: Global Talent Acquisition Manager
Works Directly With: Talent Acquisition team, People and Strategy Team, Regional Program Directors, Country Directors, and in-country Recruitment Teams, Regional Program Team, Senior Leadership Team, Finance, National HR teams
Knowledge and Experience
โ BA or equivalent in human resources, business administration, social sciences or relevant field.
โ 3-5 years of experience with recruitment/talent acquisition.
โ Advanced experience with successful sourcing strategies for globally representative and diverse candidates.
โ Demonstrated experience and ability to create, implement, maintain and improve recruitment strategies and systems in a high-volume context.
โ Proficiency in MS Office, internet searching, and applicant tracking systems and use of social media for sourcing talent.
โ Demonstrated understanding of staffing and talent planning in international relief and development environments.
โ Ability to communicate, influence and problem solve effectively across diverse cultures and geographical distances with sensitivity.
โ English required, French and Arabic strongly preferred.
Success Factors
The successful individual will develop and maintain productive professional relationships with a broad spectrum of stakeholders within the organization and throughout the international relief and development community. S/he will possess the ability to prioritize and manage multiple tasks simultaneously, while remaining focused on the quality of internal and external relationships and will be able to work effectively as a member of a highly visible team whose performance is key to the enduring success of Mercy Corps. S/he will be flexible, resilient, possess sound judgment and have a good sense of humor.
Living Conditions / Environmental Conditions
This position is based in any Mercy Corps locations in the Middle East and work on weekends and evenings may be required. Travel up to 20% is required to support recruitment needs or attend regional conferences in areas where Mercy Corp operates in the region.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corpsโ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.