Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.
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Position Overview
Pact, a non-profit organization based in Washington, DC, is implementing the USAID Zambia Integrated Health Activity. The Activity supports USAID and PEPFAR objectives of 95/95/95 and provides service delivery and technical assistance to improve Maternal, Newborn, and Child Health (MNCH) services. USAID Zambia Integrated Health improves, sustains, and further integrates lifesaving HIV/AIDS and MNCH services at the health facility and community levels and ensure that client-centered, high-impact, high-quality services are available to all Zambians.
Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future.
Key Responsibilities
1. Contribute as an integral member of a larger facility-based team of ZIH supported clinicians, volunteers and other partners.
2. Ensure that documentation is complete in all HIV related forms and registers (HTS, PMTCT, ART, VL, RMNCH, etc.)
3. Manage patient files on a day-to-day basis for easy retrieval
4. Perform data entry duties using the Electronic Health Record System (SmartCare) for HIV-positive patients at health facilities offering ART and general clinical care services and ensure that SmartCare is up to date daily.
5. Monitor and flag possible lost to follow up (LTFU) patients Using SmartCare, prepare list of patients due for clinical visit and pharmacy refills
6. Inform clients and maintain appointment dates for next visitation in consultation with clinicians.
7. Maintain appointment records for patients on ART and retrieve all files for patients for each clinic day.
8. Maintain constant feedback with health facility pharmacy staff on patients who have collected their drugs at commencement.
9. Monitor the consumption of stationery and request in advance of anticipated stock needs
10. Compile and transmit daily reporting and analysis on key indicators to facility and ZIH staff
11. Conduct data review meetings on a monthly basis in consultation with facility staff
12. Work with facility staff to monitor achievement towards assigned targets
13. Record all viral load requests requested by the facility in the VL Register and Smart Care.
14. Facilitate for the identification of clients due for VL as they come for pharmacy refills.
15. Ensure VL results are attached to clientโs folders and entered into SmartCare at the hub facility
16. Compile monthly reports for HIV/AIDS services and related Laboratory and Pharmacy service statistics and submit monthly reports to Strategic Information and Health Informatics Officers and respective DHIOโs/Health information officer.
17. Reconcile HMIS reports with ZIH monthly summation (This applies to indicators that are that part of MoH and ZIH tracking)
18. Verify data before submission to ZIH SI/or MoH information officer
19. Physically count active clients on ART on a monthly basis (for paper-based sites)
20. Participate in data verification exercises, checking the data records at other facilities
Basic Requirements
- Diploma in statistics, computer science, monitoring and evaluation, social sciences, project management or related field desired, a Degree is an added advantage
- Experience working with MS Access, Excel, and Word Knowledge of USAID M&E Reporting systems
- Working experience in the health sector
- Applied knowledge of Health Management Information System (HMIS)
- Applied knowledge of HIV/AIDS information systems Strong background in data analysis
- Previous experience working as a data entry clerk is an added advantage but not a requirement
- Desirable NGO working experience