Site Caretaker

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.   Context

Under the overall supervision of the Senior SCM Assistant, the direct supervision of the Senior Logistics Assistant, the incumbent will provide support in the Facility Management Services functions in the Country Office in Greece.

1. Provide reception services including answering calls, assisting visitors, and handling basic inquiries.
2. Serve as the primary point of contact for after-hours telephone operator services and ensure effective communication with relevant units.
3. Conduct regular surveillance of the building premises through the camera monitoring system to ensure security and report any unusual activities and perform scheduled patrols to ensure the safety and security of the building and its surroundings.
4. Provide immediate feedback on any security issues to the relevant team for prompt resolution.
5. Oversee the general condition of the building, including common areas, storage spaces, and fixtures, to ensure they are clean, orderly, and functional.
6. Report maintenance needs and other issues requiring attention to the Facility Management team, ensuring timely coordination with external contractors when necessary.
7. Keep detailed records of any reported issues and actions taken, sharing updates with supervisors and relevant teams.
8. Support mailing services and provide additional administrative support, as needed, to ensure smooth daily operations.
9. Perform other duties as may be assigned. Education
   • High school degree/certificate with three years of relevant professional experience.  Accredited Universities are those listed in the UNESCO World Higher Education Database.   Experience
     • Experience working in a multi-cultural setting is an advantage. Skills
       • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals; 
       • Ability to communicate with staff, tenants, vendors and other necessary parties; 
       • Demonstrated ability to use sound judgment, decision making, communication and problem solving; 
       • Basic knowledge of standard software applications (MS Office). Languages
         • Fluency in English and Greek is required (oral and written). IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
         • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
       • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
     • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
   • Courage: Demonstrates willingness to take a stand on issues of importance.
10. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators
11. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.