Senior Human Resources Officer

Grade: P4

Vacancy no.: TEMP/HRD/P/2023/02
Publication date: 3 July 2023
Application deadline (midnight Geneva time): 17 July 2023

Job ID: 10995
Department: HRD
Organization Unit: HR/TALENT
Location: Geneva
Contract type: Temporary mobility assignment

This is a temporary assignment with a duration of six months. The selected candidate will be locally recruited. The ILO may only offer a contract to persons who have a valid residency status in Switzerland or neighbouring France.

The selection process is not subject to the rules and procedures defined in Annex I of the ILO Staff Regulations.

The following are eligible to apply:

- Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations. The Office will facilitate the temporary re-assignment of a selected internal candidate to this position.

- External candidates.

Staff members with at least five years of continuous service with the Office are encouraged to apply and will be given special consideration at the screening and evaluation stage.

The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.

Applications from qualified candidates from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future, would be particularly welcome. A list of these countries can be found here: http://ilo.plateau.com/icontent/CUSTOM/ilo/HRD_PMDOCS/Non_Under_States_EN.pdf

*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade.

Introduction

The position is located in the Capability and Performance Unit of the Talent Management Branch (HR/TALENT) within the Human Resources Development Department (HRD). The Department is the central authority on human resource matters in the ILO. HRD seeks to align the Office’s human resources capacity with the strategic objectives of the Organization to ensure that it can carry out its mission effectively.

The HR/TALENT Branch is responsible for the recruitment, selection, mobility and retention of staff; the provision of services related to organizational design and job classification; staff development, training and performance management; and the development of policy work within its areas of expertise.

The Capability and Performance Unit is responsible for the implementation of the Office’s capability and performance strategy, including management of the performance management framework, centralized leadership and capability-development activities and assuring a career development path through learning activities for ILO staff. The Capability and Performance Unit includes two Senior Human Resources Officers who manage activities of performance management and staff development, based on responsibilities assigned. The distribution of responsibilities between the two positions is such that the incumbent of this position focuses on learning strategies, design and delivery of centralized staff development activities and support for capability building Office-wide while the other Senior HR Officer has a focus on performance management, rewards and recognition, coaching and executive leadership activities.

The position will report to the Coordinator of the Capability & Performance Unit.

Specific Duties

• Lead core elements of the skills mapping exercise in collaboration with the project team. Design learning needs assessments and participate in skills-gap analysis; propose learning initiatives; and design, implement and coordinate new workshops and programmes in line with organizational needs and incorporating best practices in adult learning, taking into account diversity inclusion (gender, age, geographical, and persons with disabilities).
• Manage marketing, publicity and communications strategies for programmes, courses and learning events. Develop online catalogues and activity schedules, manage nomination and enrolment processes, utilising the Learning Management module of the ILO’s integrated online Talent Management System.
• Advise on, promote and support adoption of e-learning and blended learning approaches and methodologies. Identify, review and introduce new e-learning offerings to address organizational and staff needs. Coordinate development of bespoke e-learning products, ensuring that quality, interactivity, accessibility and instructional design elements are aligned with best practices in the field of technology enhanced learning.
• Manage relations and communications with partners, project counterparts, instructional designers, technical developers, facilitators and subject matter experts.
• Provide recommendations on how to develop learning activities within the Office, including on-the-job training, group training, e-learning and other developmental initiatives. Cultivate the global network of learning coordinators. Leverage online meeting tools (such as Teams) to reach a global audience. Share information on good practices. Provide expert advice on the development of learning strategies. Monitor and report on the use of devolved staff development funds.
• Coordinate actions and exchange information with HR professionals in other UN organizations on matters related to individual and organisational learning and development and performance management.
• Formulate and update policies and communications related to staff development. Conduct trends analysis and draft reporting inputs for internal and external bodies in the areas of learning.
• Oversee procurement processes of External Services under the central training funds. Draft Requests for Proposals (RFPs), Waiver Requests and Terms of Reference. Drive selection processes and draft evaluation reports.
• Assess and monitor the implementation of the Performance Management Framework leveraging the functionality available in the ILO’s integrated online Talent Management System. Analyse cases of non-compliance and recommend appropriate action to staff and managers. Coach and advise staff and managers on the use of the framework.
• Perform other relevant duties as assigned.

  Required qualifications

  Education

  At least seven years of experience including at the international level in human resources management. Demonstrated experience in the field of learning, capability development and performance management. Experience in the development and coordination of executive and/or blended education programmes or managing learning activities at a global level is an advantage.

  Experience

  At least three years of professional experience in human resources. Demonstrated experience in the field of learning, capability development and performance management. Experience in the development and coordination of executive and/or blended education programmes or managing learning activities at a global level is an advantage.

  Languages

  Excellent command of one working language (English, French, Spanish) of the Organization and a working knowledge of a second working language. One of these languages must be English. Knowledge of a third working language would be an advantage.

  Competencies

  Technical competencies

  Excellent knowledge of the theories, principles, methods, practices and techniques of human resources management. Thorough knowledge of the organisation’s HR policies, rules and procedures. Ability to plan and organise work and to provide guidance and training to staff. Ability to provide expert advice. Ability to persuasively negotiate sensitive and contentious issues. Ability to represent the Organization and to present positions and papers in meetings and committees. Sound knowledge of adult learning. Demonstrated ability to use learning management systems, online meeting tools, and other technologies to create effective formal and informal learning environments and opportunities.

  Behavioural competencies

  Communication: Proven ability to write proposals, reports, evaluations and marketing materials concisely and clearly and to communicate effectively orally; Commitment to continuous learning: Keeps abreast of new developments in the area of adult learning, knowledge management and technology-enhanced learning; Teamwork and Collaboration: Good interpersonal skills; ability to establish and maintain effective working relations with colleagues in the organization, implementing partners, consultants and counterparts. Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.

  Recruitment process

  Please note that all candidates must complete an on-line application form. To apply, please visit ILO People and open the ILO Jobs module from the home page menu. The system provides instructions for online application procedures.

  Evaluation (which may include one or several written tests) and the interviews will tentatively take place during the week following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.

  Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.

  Fraud warning

  The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.