Security Guard

2. Office/Unit/Project Description

Following the guidance of the General Assembly on UN Reform, specifically the sharing of administrative systems and services, Country Teams have made steady progress in establishing UN Houses, and more recently, in the area of common services.

UN House Project initiative is aimed to provide continuous, efficient and timely maintenance of the UN House building and its common territory for UN Agencies accommodated in the UN House (under one roof). Significant savings in investments, operating costs, and time, as well as improved efficiency and delivery of these services can be achieved through joint initiatives in these common areas. UNH Project is represented by the UN House Management Team consisting of representatives from each Agency accommodated in the UN House. UNHMT reports directly to Heads of UN House Agencies.

Required security services will contribute to the safety of UNH Premises and its inhabitants. It is expected that Emergency Security Enforcement measures are observed and the safety of UN House staff is ensured.

3.    Scope of Work 
The following functions are to be reported and evaluated by UNDP National Security Officer

1.  Security of the UN House 
To ensure the physical integrity and safety of the Office, its property, its main building, and its territory;  
To monitor the overall situation around the UN House by staying on security posts; 
To monitor surveillance cameras and other equipment related to the safety and security of the premise; 
During the night shift perform the Office security monitoring by walking around the premise and building`s sections, corridors, and entrances.  

2. Enforce access control 
To exercise access control procedures to the premise for the UN personnel, visitors, and other categories of visitors such as service providers etc;  
To exercise access control procedures to the territory for UN vehicles and other vehicles such as service providers and/or delivery vehicles; 
To guard access points by permitting or refusing entry, and restraining trespassers;
To protect property by monitoring access to the premise and ensuring only authorized personnel enter the area; 
To prevent the entrance into the UN House of persons bearing weapons, explosives, hazardous liquids, or any other prohibited items;
To monitor the camera surveillance at vehicle entry and exit points and operate the remote control system of the vehicle gates;   
To search all the vehicles authorized to enter the Office's internal parking lot with the specialized equipment;
To maintain and keep the records of the vehicle entry and exit logbook.

3. Manage, interact with visitors and receive incoming mail/phone calls
To be polite and attentive while dealing with visitors and answering phone calls;
Handling difficult situations with tact;
While on duty maintain a neat and clean appearance and wear the UN-issued uniform;  
To verify, confirm and record the visitor`s identity in the registry book by looking at their IDs, passports, and/or other identification documents;
To inform the UN personnel or receptionist about the visit and request them to receive the visitors;    
To receive incoming mail with observance of the safety measures.  
Each package and parcel received should be carefully examined, when necessary with a metal detector.  
The person who delivered the letter/parcel to the Office should be registered in the log according to the ID card provided.  

4. Responding to Emergency 
To react to the emergency immediately and appropriately to minimize the impact on life and damage the property from the urgency; 
To control/monitor the fire/security control alarm equipment. In case, if the fire/security alarm signals to act in accordance with the instructions, inform NSO and register the fact and the measures taken in the log;
In case of fire/bomb threat to conduct a building evacuation and act according to protocols; 
To inform immediately the UNDP National Security Officer (NSO)/ /UNDSS LSAs (in the absence of NSO) in case of receiving information on an emergency with UN personnel on mission in the Country.

5. Reporting and communication 
To inform immediately UNDP National Security Officer and UNDP Operations Manager /UNDSS LSAs (in the absence of NSO) and the relevant local authorities in cases of security and/or emergency relating to the office such as interference, fire, threatening telephone call, etc. 
To take necessary actions in accordance with the instructions from the UNDP National Security Officer/ UNDSS LSAs (in the absence of NSO);
To control and log all the movements of the UN property into and out of the Common premises through security posts. Prior written notification is required from the office staff authorizing the movement;
To inform immediately the UNDP National Security Officer and UNDP Operations Manager/ UNDSS LSAs (in the absence of NSO) of all the detected weaknesses in the security system and violations of the admission regime.
To leave the place of duty only with the permission of the UNDP National Security Officer.
Proper coordination with counterpart always inform the counterpart when leaving a place of duty;
Proper coordination with the police officers assigned as additional security measures in front of the UN House;    
To maintain detailed records of daily observations and write reports documenting the incident;
To submit daily guard’s report with the log information to the UNDP National Security Officer;
To inform immediately the relevant staff members of any important security-related messages received.

6. Prevention and increased visibility 
To take actions to protect UN personnel, property, and assets. In the event of a criminal threat, the security guard should stay visible and take the proper actions until law enforcement arrives;
In the event of any dangerous criminal threat situations the security guard should not attempt to apprehend the suspect. The security officer should contact law enforcement immediately.
To remain highly visible as an effective deterrent factor;
Not to allow parking of unidentified vehicles in the vicinity of the Office, especially unattended vehicles. Immediately inform the local police and UNDP National Security Officer/ /UNDSS LSAs (in the absence of NSO) on any of such cases. Not to allow parking of private vehicles during the night time and in case of such cases inform UNDP National Security Officer/ /UNDSS LSAs (in the absence of NSO);
 Inspect the Office after working hours to ensure that all rooms are closed and locked, electricity is switched off, no water or gas leakage.

7. Work discipline and teamwork  
To be on time for work and follow duty shifts;  
Share individual and mutual team accountability;
To work in a workplace as a single unit with co-workers  to achieve Organizational goals and objectives;
Be polite and courteous and respect colleagues 
To perform other duties required by the direct supervisor

4.    Institutional Arrangement

Under the overall guidance of Operations Manager and direct supervision  of the UNDP National Security Officer, the Security Guard provides reliable and safe security services ensuring high accuracy of work. The Security Guard demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

5. Competencies

Core

Achieve Results:

Think Innovatively:

Learn Continuously:

Act with Determination: 

Engage and Partner:

Enable Diversity and Inclusion:

Cross-Functional & Technical competencies 

Business Management - Customer Satisfaction/Client Management

Business Management  - Communication 

Security Services - Physical/premises security  

Security Services - Security risk management 

Security Services  - Security incident management & monitoring 

Security Services  - Security crisis management & response

Security Services - Safety management 

Minimum Qualifications of the Successful NPSA

Min. Education requirements

Min. years of relevant Work experience 

Required skills

Desired skills in addition to the competencies covered in the Competencies section

Required Language(s) 

Professional Certificates