Regional ICT Intern East and Southern Africa

Generic responsibilities 

1. Implement NRC’s ICT policies and guidelines at office level.

2. Schedule computer related services and maintenance.

3. Ensure information security for all NRC systems in line with General Data Protection Regulation (GDPR) regulations.
4. Provide ICT support and training to staff within office.

    

   Specific responsibilities 

    

   1. Provide on-site technical support to end users on hardware and software related issues. 

   2. Assist with installation, configuration and maintenance of hardware, software and IT systems. 

   3. Provide training to users on hardware and software usage. 

   4. Assist with inventory management and record-keeping for ICT equipment and software.

   5. Monitor and maintain network connections.

   6. Perform other duties as assigned by the IT team. 

      • Recently graduated from a college/university degree program in Information Technology, Computer Science, or a related field
      • Strong problem-solving skills and experience in troubleshooting common computer hardware and software issues.
      • Familiarity with Microsoft Office and various operating systems including Windows and MacOS.
      • Familiarity with basic networking concepts. 
      • Good written and verbal communication skills.
      • Ability to work effectively both independently and as part of a team.

      • Eagerness to learn and take on new challenges

        Please use this link to access a detailed Job Description:   Job Description Regional Hub ICT Intern.docx