Danish Refugee Council, one of the worldโs leading humanitarian NGOs, is currently looking for a highly qualified Protection Officer โ GBV CM for our operations in Hudet Filed Office.
Overall purpose of the role
Under the direct guidance and supervision of the ER team leader, the GBV Case Management officer will be primarily responsible for ensuring the quality, effectiveness, and technical soundness of GBV case management services provided by caseworkers. The officer will work to strengthen the technical capacity of the case management team, ensure proper documentation and adherence to standards, and promote staff well-being and professional development.
Your main duties and responsibilities will be:
Provide ongoing technical guidance and mentorship to GBV caseworkers, ensuring adherence to GBV case management principles, the Inter-Agency GBV Case Management Guidelines, and survivor-cantered approaches. Promote staff well-being by creating a supportive environment and facilitating regular debriefings and reflective practices. Conduct individual supervision sessions with each GBV caseworker on a weekly basis, dedicating at least one hour per session to review case progress, discuss challenges, and provide technical feedback. Facilitate bi-weekly case management team meetings to encourage peer learning, case conferencing, and team cohesion. Perform a thorough review of case files on a bi-weekly basis to ensure the quality, accuracy, and confidentiality of documentation. Conduct regular capacity assessments of GBV caseworkers, identify strengths and gaps, and develop targeted action plans to address performance and learning needs. Develop monthly supervision plans in collaboration with each caseworker to prioritize follow-up, capacity building, and mentoring activities. Monitor the quality and consistency of data entry into systems, ensuring accurate reporting and data protection protocols are followed. Provide direct supervision and mentoring to case management staff, enhancing their technical competencies. Identify training needs and develop capacity-building plans for staff and volunteers involved in GBV case management. Deliver training sessions, coaching, and on-the-job support to strengthen staff and volunteersโ understanding of GBV principles, case management, psychosocial support, referral pathways, and documentation. Provide direct case management support for complex, high-risk, or sensitive cases that require advanced intervention or where additional support is necessary. Ensure that all interventions uphold the safety, dignity, and confidentiality of survivors and adhere to best practices in survivor-centered response. Undertake any other protection-related tasks as assigned by the Protection team leader and Ao manager, including support in assessments, coordination, reporting, or community-based protection activities as neededExperience and technical competencies:
Provide ongoing technical guidance and mentorship to GBV caseworkers, ensuring adherence to GBV case management principles, the Inter-Agency GBV Case Management Guidelines, and survivor-cantered approaches. Promote staff well-being by creating a supportive environment and facilitating regular debriefings and reflective practices. Conduct individual supervision sessions with each GBV caseworker on a weekly basis, dedicating at least one hour per session to review case progress, discuss challenges, and provide technical feedback. Facilitate bi-weekly case management team meetings to encourage peer learning, case conferencing, and team cohesion. Perform a thorough review of case files on a bi-weekly basis to ensure the quality, accuracy, and confidentiality of documentation. Conduct regular capacity assessments of GBV caseworkers, identify strengths and gaps, and develop targeted action plans to address performance and learning needs. Develop monthly supervision plans in collaboration with each caseworker to prioritize follow-up, capacity building, and mentoring activities. Monitor the quality and consistency of data entry into systems, ensuring accurate reporting and data protection protocols are followed. Provide direct supervision and mentoring to case management staff, enhancing their technical competencies. Identify training needs and develop capacity-building plans for staff and volunteers involved in GBV case management. Deliver training sessions, coaching, and on-the-job support to strengthen staff and volunteersโ understanding of GBV principles, case management, psychosocial support, referral pathways, and documentation. Provide direct case management support for complex, high-risk, or sensitive cases that require advanced intervention or where additional support is necessary. Ensure that all interventions uphold the safety, dignity, and confidentiality of survivors and adhere to best practices in survivor-centered response. Undertake any other protection-related tasks assigned by the Protection team leader and Ao manager, including support in assessments, coordination, reporting, or community-based protection activities as needed
EDUCATION: (include certificates, licenses, etc.)
University degree in social work, social science, law or other relevant field from a recognized institution.LANGUAGE: (indicate Fluency level)
Proficient of English language Proficiency in Affan Oromo and Somali.
In this position, you are expected to demonstrate DRCโ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 7 Months
Contract Type: National Contract
Band: H2 โ Non-Management
Designation of Duty Station: Hudet, Somali
Start date: 16 December, 2025
Salary and conditions will be in accordance with Danish Refugee Councilโs Terms of Employment for National employees
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: Dec 16, 2025
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gendergap.
Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics
We strongly encourage female candidates to apply for the position!
We encourage only qualified Ethiopian Nations to apply. DRC considers all applicants based on merit.