Purpose of the Job
The Protection Officer โ Case Management will be responsible to identify cases, work closely with adults at high risk of harm and provide them case management services according to standardized procedures and protocols. The Protection Officer โ Case Management will work from case management office in the field and receive and visit cases referred to them, assess their needs and provide them with support as per the action plan developed, ensuring regular follow up. The officer will also be responsible to coordinate with service providers to ensure support the cases. The officer will be working closely with the protection project manager.
You can read more about this position atย Job Descriptionย &ย NRC Grade Structureย
Generic responsibilities
Adhere to NRC policies, tools, handbooks and guidelines. Assist implementation of the protection portfolio according to plan of action. Support implementation of protection monitoring and protection case management activities. Support protection case management activities in the designated areas, and report timely about identified concerns and risks that beneficiaries face, in accordance with principles, established tools and mechanisms.ย Develop and maintain knowledge of protection, in order to be most effective in supporting the team. Prepare and develop status reports as required by management. Ensure confidentiality and proper filing of relevant documents. Ensure that protection monitoring reports reflect issues faced and raised by all (diverse) community members, as well as are representative of the situation on the ground.ย Ensure that case management includes all eligible individuals, as per adopted guidance. Promote and share ideas for technical improvement.Specific responsibilities
Generic professional competencies:ย
Bachelor Degree in Social Science, Human Rights or other related field. At least 3 years working experience of implementing case management, individualized assistance preferably in humanitarian context with INGOs and or other international implementing partners. Protection related experience, especially case management related experience. Good understanding of risks, stakeholders and dynamics relevant to humanitarian protection of vulnerable displaced persons in Afghanistan Strong understanding of humanitarian response architecture, particularly in terms of emergency response and humanitarian protection Knowledge of human rights and protection with a focus on vulnerable individuals Good understanding of the gender dynamics at play and the way it requires adaptation Knowledge and prior working experience in southern provinces. Demonstrated understanding of working with vulnerable adultsย Demonstrated strong ability in English and Local languages (Pashto and Dari) Ability to write detailed case work in English Strong interpersonal skillsยBehavioralย competencies
Planning and delivering results Empowering and building trust Communicating with impact and respect Handling insecure environmentsWe Offer
Monthly Salary based on NRC Afghanistan Salary Scale. Mobile Phone with Top up Credit card. NRC will cover staff plus four (4) depended for medical insurance. Pension Allowances on monthly basis. Leave and Holidays according to Afghanistan Labor Law. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.ย Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.ย At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.ย Together, we save lives and rebuild futures. Safeguarding is central to NRCโs work. We expect all employees to:ย โข treat everyone with respect and dignityย โข contribute to building a safe environment for allย โข never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)ย โข always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAHAt NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.