Project Clerk (Cultural Mediation) - VN 2025 07

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
  Context

Under the overall supervision of the Programme Manager – Immigration Border Governance (IBG) and the direct supervision of the Project Area Coordinator, the incumbent will be responsible for providing cultural mediation assistance to the Italian Ministry of Interior – Public Security Department in different emergency operations for the fast and precise application of first-entry procedures in the framework of the MED.E.A. project.

1. Provide clerical operational support to the Ministry of Interior – Public Security Department at the target duty station within the assigned Immigration Office;
2. Support the above Office in the identification procedures of beneficiaries, including in receiving and compiling the asylum-seekers’ claims, accelerated procedures, translating from Italian into the migrants’ mother tongue and vice versa;
3. Support the Immigration Office in registering the asylum applications, also through filing and archiving activities; 
4. Assist the Office in informing migrants and asylum-seekers about identification procedures, including within the Hotspots and other border areas, as applicable;
5. Keep the Project Area Coordinator informed of the activities performed, in particular in relation to vulnerable groups in need of specific protection and referral;
6. Provide clerical assistance in the mediation activity in an objective and impartial way;
7. Provide general counselling on national laws and administrative procedures, in particular those related to asylum;
8. Prepare all relevant financial documentation related to the project (payment/ reimbursement/travel) and provide regular reporting to the project team on the activities performed in the assigned duty station;
9. Provide a detailed report at the end of service in line with the standard template provided by the project manager; 
10. Perform any other duties as may be assigned. Education
    • High School Diploma with 3 years of relevant professional experience;

      Or

      • Bachelor’s Degree or equivalent from an accredited academic institution with 1 year or relevant working experience.Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience
        • Previous experience in the framework of migrants’ assistance and cultural mediation is a distinctive advantage.
        • Previous experience with international organizations, EU Agencies and/or Italian Border Police or Police Immigration Offices is an advantage.
        • Previous experience with the IOM Italy Immigration and Border Governance team is a distinctive advantage. Skills
          • Knowledge of the procedures related to the asylum application, including the so-called C3 templated used to file asylum-seekers claims. 
          • Knowledge of the work of the Immigration Office, in particular the International Protection Section (IV section).
          • Psychological understanding in interpersonal communication and sensitiveness in addressing the asylum-seekers’ claims.
          • Capacity to prevent and mitigate conflicts between the beneficiaries/asylum-seekers and the police officers. Languages
            • Fluency in ​Italian​ (oral and written) and Arabic (oral and written) is required.IOM’s official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:
              • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
              • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
              • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
              • Courage: Demonstrates willingness to take a stand on issues of importance.
              • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies – behavioural indicators (Level 1)
                • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
                • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
                • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
                • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
                • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. 

                  How to apply:

                  Interested candidates are invited to submit their applications via WAVE, IOM e-Recruitment System.

                  Vacancies close at 23:59 local time Rome, Italy, on the respective closing date. No late applications will be accepted.

                  Attach the questionnaire available here: italy.iom.int/it/collabora-con-noi , duly completed. Please, note that the questionnaire is mandatory.

                  📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

                  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

                  Submitting the following documents is optional:

                  a) CV or PHF (Personal History Form – available here: IOM Personal History Form.xls)

                  b) Cover Letter

                  For further information on how to apply, please refer to: https://www.iom.int/how-apply 

                  In order for an application to be considered valid, IOM only accepts online profiles duly completed.

                  Candidates who do not possess the above requested qualifications will not be taken into consideration. 

                  Only shortlisted candidates will be contacted. 

                   Notes
                  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
                  2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
                  3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
                  4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
                  5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
                  6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
                  7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies