PROGRAMME MANAGEMENT OFFICER (Temporary Job Opening)

Org. Setting and ReportingThis position is located in the Business Facilitation Section, Division of Investment and Enterprise of the United Nations Trade and Development (UNCTAD). ResponsibilitiesUnder the overall guidance of the Director of the Division, reporting to the Chief of the Business Facilitation Section and in close coordination with the Team Leader of the Business Facilitation Program, the Programme Officer will be responsible for the following duties: • Participates in the development, implementation and evaluation of assigned programmes/projects, etc.; monitors and analyzes programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and proposes corrective actions; liaises with relevant parties; identifies and tracks follow-up actions. • Performs consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change. • Researches, analyzes and presents information gathered from diverse sources related to business facilitation and improvement of public administration’s service. • Assists in policy development, including the review and analysis of issues and trends on eGovernment for business facilitation, preparation of evaluations or other research activities and studies. • Undertakes survey initiatives; designs business data collection and display tools; reviews, analyzes and interprets responses, identifies problems/issues and prepares conclusions. • Prepares various written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc. • Provides substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc. • Undertakes outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities. • Participates in or lead field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc. • Coordinates activities related to budget and funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepares related documents/reports (pledging, work programme, programme budget, etc.). • Performs other duties as required. Competencies• Professionalism: Knowledge and understanding of theories, concepts and approaches relevant to public administration and, design and implementation of eGovernment systems for business facilitation. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches. • Technological Awareness: Keeps abreast of available technology, in particular, on the latest trends related to design and development of eGovernment systems for business facilitation; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. EducationAdvanced university degree (Master’s degree or equivalent) in business administration, management, economics, technology, arts and creative sciences or a related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Job - Specific QualificationNot available. Work ExperienceA minimum of five years of progressively responsible experience in project or programme management, administration or related area is required. Experience in the design and implementation of no-code online platforms for displaying business data is desirable. Experience of design and implementation of public administration services through complex eGovernment platforms is desirable. Experience of work with Formio and Keycloak applications is desirable. Experience of content development using generative AI and LLM-based coding agents is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Either French or Chinese (Mandarin) is desirable. Either Spanish or Arabic or Russian is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).