- Function title: Pension Assistant
- Reference: NOC-DP-2025-FGIII/1041
- Location: Brussels
- The selected candidate must reside either at this location or within a reasonable proximity that allows for the satisfactory execution of their duties.
- Information about living in Brussels
- Nature of the competition: Internal and external competition
- Applicable regulations: Conditions of Employment of Contract Staff at EUROCONTROL
- Function group: Function group III
- Job level: 8-10 - Check salary simulations for the basic grade
- Generic post: Assistant
- Number of posts: 1
- Duration of engagement: 5 Year(s) - extension or conversion of the contract is possible โ see โUseful informationโ section
- Security clearance: Security vetting may be required in accordance with the relevant EUROCONTROL security policies
- Directorate/Service: DP/SAS - The Staff Administration and Support Unit
- Working arrangement: EUROCONTROL operates a hybrid working model that combines onsite presence with remote work opportunities. Remote working is subject to specific limits set out in internal rules and must align with business needs and managerial approval. Please note that full-time remote work is not permitted.
- Competition publication date: 25/09/2025
- Competition closing date: 23/10/2025 (23:59 Brussels time)
- Reserve list: Applicable - See details in the \"Useful information\" section
Your team
Within the Directorate of People, the Staff Administration and Support service manages staff entitlements and administration, and administers the payroll and pensions.
As a Pension Assistant, under the supervision of the Pension Team Leader, and in close collaboration with the other focal points in the Pension team, you will be responsible for carrying out a range of tasks related to the daily administration of individual pension rights, taxes, allowances, and other entitlements for EUROCONTROLโs former staff and pensioners, in full compliance with applicable rules, policies, and standards. The role may also include responsibilities linked to administering end-of-service benefits and the transfer of pension rights. In addition, you will contribute actively to projects and initiatives aimed at enhancing the efficiency and effectiveness of the service.
Your role
Your role will be to:
- Serve as focal point for countries with the largest number of EUROCONTROL pensioners (e.g. Belgium, France, The Netherlands, Germany) โ ensure effective communication with pensioners and national authorities and provide prompt and accurate resolution of enquiries.