Organizational Setting
The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing, and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises hardware and software platforms, and cloud and externally hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.
The Business Solutions Section provides information systems development and support services to IAEA programme areas and to the IAEA as a whole.
The Programmatic Solutions Unit (PSU), which is part of MTIT's Business Solutions Section (MTIT/BSS), provides business IT solutions to meet IAEA programme areas requirements. The PSU is led by a Unit Head, who reports to the Head of the Business Solutions section.
Main Purpose
The consultant will be in the Programmatic Solutions Unit.
The purpose of the consultancy is to ensure a results-oriented response to MTIT's, and the Secretariat's business technology priorities as communicated by the MTIT management. The IT Project Manager may be responsible for multiple cross-cutting IT projects simultaneously.
The IT Project manager is:
· a substantive specialist, translating the Agency's business requirements and objectives into information technology capabilities.
· a project manager, providing management, administration and leadership for project teams, ensuring that projects are delivered within agreed tolerances of time and budget.
· an adviser to the MTIT Management and other senior managers in the Secretariat (both within and outside of MTIT) on business process, risk, organizational change, system implementation issues, and the impact of technology projects on the Agency's core business.
Functions / Key Results Expected
· Support the implementation of new information systems, or enhancements to the existing systems, by providing analysis of information processes and/or technical solutions.
· Develop project plans in a manner consistent with relevant policies and standards, with the IAEA's technical and information architecture, and with best practices as identified in PRINCE2 methodology; and through the effective use of PRINCE2 controls to manage risk, quality, budget and schedule.
· Lead Agile software implementation teams, manage end-to-end Agile Software Development Lifecycle (SLDC).
· Support organizational change initiatives by analyzing existing information solutions, identifying opportunities for improvements, and proposing new or improved processes as appropriate.
· Contribute to organizational change management and communication efforts required to successfully adopt new business processes and/or technical solutions, by creating communication and user training plans in the course of executing projects.
· Serve as product manager for IAEA web products, effectively collaborating with the clients, third-party providers, end-users, and MTIT development, infrastructure and service desk staff and management.
· Collaborate with other MTIT staff in the implementation of policies and standards for MTIT and IAEA-wide information, project and portfolio management.
· Support management of the MTIT portfolios through data analysis and visualization.
Qualifications and Experience
· Bachelor's Degree - University degree in Computer Science, Information Technology or a related field.
· Minimum of five years of experience as IT project manager, in an information systems context, in a client-facing role.
· Project management experience utilizing a structured methodology such as PMP or PRINCE2.
· Experience in leading software delivery teams using a lean/agile approach such as SCRUM.
· Experience with Software Development Lifecycle, with a particular focus on eliciting and documenting business process flows, user stories and non-functional requirements; quality management; planning and executing user acceptance testing; end-user training; documentation and support.
· Experience in business process reengineering: Identifying opportunities for improvements, proposing new processes, and getting buy-in from stakeholders to implement.
· Experience in utilizing techniques and tools to explore and validate requirements with clients such as low-fi/hi-fi prototyping, user personas, ideation sessions.
· Experience in analyzing data sets and leveraging visualization tools to assess portfolio/project/product performance, understand trends, and identify anomalies.
· Strong client/user orientation and ability to communicate easily and well with both technical and non-technical staff at all levels in a multicultural environment, with respect and sensitivity for diversity.
· Non-Degree Program - Accredited certification in Project Management such as PMP or Prince2 is an asset; Accredited Agile and Business Analysis Certification such as CBAP and SCRUM Master (as an asset)
· Experience in working with mixed onsite/offsite teams will be considered an asset
· Excellent command of spoken and written English with special emphasis on drafting skills.
Remuneration
The remuneration for this consultancy is a daily fee of up to a maximum of € 375, based on qualifications and experience. In case duty travel is required within the assignment, a daily subsistence allowance (DSA) and travel costs are provided. Health coverage and pension fund are the responsibility of the incumbent.