Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.
ย Context ย In close collaboration with national and local authorities and experienced Partners, through the HELIOS+ project IOM aims at promoting the integration of beneficiaries of international protection and temporary protection into the Greek society through activities for employability support, the provision of Greek language courses and vocational training, the support for independent living, including rental subsidies, activities promoting social cohesion and inclusion. ย Under the overall supervision of the Regional Coordinator (Thessaly) and the direct supervision of the Project Assistant (Operations), the successful candidate will provide support in implementing project activities through provision of interpretation and/or translation services.
- Make the initial contact with beneficiaries and build an open relationship of respect and trust with them.
- Assist with interpretation and cultural mediation. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
- Reply to the calls received in the projectโs helpline according to the guidelines received, identify new issues raised and report them to the Project Assistant (Operations), record the calls in the helpline tracker.
- Develop and maintain good relations with the beneficiaries, relevant stakeholders, and other humanitarian actors to support adequate implementation and coordination of project activities.
- Identify gaps and barriers prohibiting beneficiaries from accessing the full range of services available to them.
- Translate documents and information materials to be disseminated to project beneficiaries.
- Assist in mediation activities in close cooperation with IOM staff in an objective and impartial way.
- Provide general assistance to other project staff. during project activities in the HELIOS+ Centers, the Reception Facilities and elsewhere, as required.
- Perform such other duties as may be assigned. Education
- High school degree/certificate with minimum one year of relevant work experience.ย
- University degree from an accredited academic institution an advantage.Accredited Universities are those listed in the UNESCO World Higher Education Database.ย Experience
- Previous work experience in a similar role;ย
- Possess adequate combination of knowledge, education, training experience and skills to perform essential functions of the position;ย
- Experience in working in a multi-cultural environment preferred.Skills
- Computer literacy in standard software applications;ย
- Strong work ethics and commitment to humanitarian principles;ย
- Valid driverโs license with at least five years driving experience an advantage.Languages
- Fluency in English and/or Greek (written and oral) is required.ย
- Fluency (written and oral) in one or more of the following languages is required: Arabic, French, Ukrainian, Farsi.ย
- Fluency in two or more of the abovementioned languages is considered an asset.IOMโs official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.ย Required Competenciesย IOMโs competency framework can be found at this link. Competencies will be assessed during the selection process.ย Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies โ behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organizationโs priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacanciesย