Job Summary:ย
You will coordinate and support the implementation of the Country Program HR strategy and operational plans, ensuring efficient and high-quality HR and operational services. Your role includes managing employee administration, recruitment, staff development, performance management, onboarding, travel coordination, and related operational support. You will ensure compliance with agency policies, donor requirements, and local legal regulations while supporting managers and staff to effectively achieve program goals.
Roles and Key Responsibilities:ย
Support the Head of HR in managing HR programs and services.ย Coordinate HR processes to meet legal and best practice standards, providing advice and support to managers for effective staff management.Help coordinate and support HR processes, activities, and service delivery, to ensure compliance with the latest agency, donor, and local legal requirements, standards, and reflect best practices.ย Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.ย Collect and organize input on HR processes and policies, and participate in the review and update of various systems, manuals, guidelines, and tools.ย Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff and partners.Maintain record keeping through personnel files and/or Oracle HCM that adheres to required CRS, donor, and local law regulations. As needed, provide support on analytical reports on HR-related data, metrics, and trends to support decision-making, workforce planning, and development.ย Facilitates travel logistics.ย Supports procurement, bookings, and inventory management to enable smooth program operations.Knowledge, Skills, and Abilities:ย
Strong relations management skills. Ability to relate to people at all levels internally and externally with a strategic approach to each relationship.Strong customer service ethic and abilities.ย Very good planning, coordinating, and organizing skills.ย Able to maintain confidential information.Proactive, resourceful, solutions-oriented, and results-oriented.Excellent communication and interpersonal skills.ยRequired Languages:
Excellent verbal and written communication in English, with the ability to write reports.ย Verbal and written Arabic strongly preferred.ยTravel โ No travel is anticipated in this role.ย
Supervisory: None
Qualifications and Experience:ย ย
Bachelorโs degree in Human Resource Management, Business Administration or equivalent qualification from an accredited Institution.Certified HR professionalย with active membership in a recognized HR body (minimum: IHRM membership)Minimum of three yearsโ work experience in HR, preferably with an International or local NGO and good knowledge of HR best practices and standards.ย Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices.ย Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, and HRIS.ยKey Working Relationships:ย
Internal:ย Head of Operations, all CRS Sudan staff, regional HR Advisors
External:ย Legal Advisors, government bodies
Agency Competencies (for all CRS Staff):
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they createย
an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted inย
the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or herย
responsibilities and achieve the desired results.
Personal Accountabilityย - Consistently takes responsibility for oneโs own actions.
Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
Builds and Maintains Trust - Shows consistency between words and actions.
Collaborates with Others - Works effectively in intercultural and diverse teams.
Open to Learn - Seeks out experiences that may change perspective or provide an opportunity to learn new things.
ย
Agency Leadership Competencies:
Lead Change -ย Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
Develops and Recognizes Others -ย Builds the capacity of staff to reach their full potential and enhances team and agency performance.
Strategic Mindset -ย Understands role in translating, communicating, and implementing agency strategy and team priorities.
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.ย Catholic Relief Servicesย works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. ย Catholic Relief Servicesโย relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.ย We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRSโ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.ย The successful candidate is expected to sign and adhere to CRSยด Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer:ย This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.ย
CRS is an Equal Opportunity Employer.
General Requirements
CRS offers are contingent on the selected candidateโs ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.ย ย All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.