HR Expert (Sickness Insurance)

Tags: English language Environment
  • Added Date: Thursday, 06 November 2025
  • Deadline Date: Thursday, 04 December 2025
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Prepare tender specifications, evaluate offers and oversee contract execution, ensuring adherence to contractual obligations and monitoring performance throughout the contract lifecycle, and collaborating with internal stakeholders to address claims. Contribute to the social dialogue process by drafting and revising Office Notices and Rules of Application, leading technical meetings with social partners, and serving as secretary for designated committees. Coordinate and oversee the contributions of a small number of team members to specific activities or tasks, providing guidance, support and functional performance oversight, including setting and reviewing objectives, to ensure effective execution and alignment with the serviceโ€™s objectives. Provide guidance and support to (former) staff and managers on complex sickness insurance-related issues and serve as key point ensuring effective communication and resolution. Collaborate with internal and external partners, participate in events, workshops, studies, projects to share expertise and drive continuous improvement in HR services and organisational performance. Collect, analyse and interpret operational data related to the sickness insurance fund to support decision-making processes and provide findings and recommendations. Produce and review statistics, reports, working documents, etc. and contribute to audits and compliance activities as needed. Contribute to the design, review and implementation of HR policies, processes, working methods/practices and tools related to sickness insurance, with a focus on improving service delivery, ensuring regulatory compliance, and enhancing user experience. Stay updated on latest technological developments/methods/best practises/trends and share them within the internal community to enhance organisational development. Deliver training and share knowledge with relevant teams. Carry out any other task in line with the main purpose of the job.

Required qualifications, experience & competencies

Candidates must fulfil one of the following requirements: Completion of third level studies in a relevant field (Business Administration, HR Administration etc.), meeting European Qualifications Framework (EQF) Level 7 followed by at least 3 years of relevant professional experience. Completion of third level studies in a relevant field (Business Administration, HR Administration etc.), meeting European Qualifications Framework (EQF) Level 6 followed by at least 4 years of relevant professional experience. Internal candidates can check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate. Experience in applying HR processes and in the interpretation of legal provisions applicable to HR. Experience gained within an international or intergovernmental organisation will be considered an asset. Experience with social insurance providers will be considered an asset. Excellent command of MS Office. Project Management skills. English and French drafting skills. Analytical thinking: you analyse information and identify relationships. Problem solving: you anticipate and solve business problems. Quality focus: you set and foster high quality standards. Communication: you are able to foster two-way communication. Customer focus: you adapt services to respond to customer needs. Diplomacy and sense of confidentiality. Ability to work in a multinational and multicultural environment. Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach. The working languages of the Agency are English and French. For this particular job, candidates must be proficient users at level C1/C2 in English or French and independent users at level B1/B2 in the other language.
The levels relate to the European-framework-reference Common European Framework of References for languages (CEFR).

Useful information

Applications will be accepted from nationals of EUROCONTROL Member States only. The selected candidate may be required to provide documentary evidence confirming they meet the minimum education requirements. They will be informed if and when specific evidence is needed. Please note that no offer (for external candidates) or appointment (for internal candidates) will be made until the necessary evidence, if required, is validated. The selected candidate will be offered a contract for a duration of 5 Year(s) in accordance with the provisions of the Staff Regulations governing officials at EUROCONTROL. This contract may be renewed for a total duration of up to nine (9) years, or it may be converted into an undetermined contract. The selected candidate must successfully complete a probationary period of nine (9) months before being established in the post. Internal candidates If selected, the person will keep their current type of appointment duration (undetermined or determined). The internal staff member with a determined contract will be offered, in principle, an appointment for 5 Year(s) with a maximum total duration of 9 years. This post entails management activities. Established staff members will therefore have to serve a confirmation period of 9 months. This period may be shortened to 6 months if the successful candidate is appointed following a competition preceded by a previous temporary assignment to the post for which s/he was selected. The Director General may also decide not to make subject to this provision if that official has previously been assigned, for a period of 2 years or more, to a post similar to that for which he has been selected and which entailed the same level of management responsibilities. The successful candidate shall be appointed at the grade set out in this vacancy notice, or if a group of grades has been published for a job level, in principle at the basic grade of the published job level. Candidates declared suitable who are not selected for the post will be placed on a reserve list for similar roles. The reserve list will be valid for one year from the closing date of applications. Information on salary and benefits can be found on our Careers site EUROCONTROL is an equal opportunities employer. We are committed to equality and diversity. In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics in order to complement diversity of teams and rebalance the workforce. Candidates should go to our Careers site and read the tips on how to apply.

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