Head of Support Sudan

What you will do:

The purpose of the Head of Support position is to ensure that all support functions are providing high quality and efficient support programme implementation.

The following is a brief description of the role.

Generic responsibilities:

1. Line management for support managers such as Finance, HR & Admin and Logistics (incl. ICT)
2. Member of the Country Management Group (CMG)
3. Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
4. Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action 
5. Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans
6. Responsible for ensuring quality and timely support to project implementation.
7. Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs
8. Responsible for the strategic development of country structures, technical systems, human resource capacity and allocation
9. Responsible for development of new country specific technical SOPs, guidelines and tools
10. Responsible for organisational learning related to programme support
11. Responsible for technical capacity building of support staff 

    Specific responsibilities:

    • Lead the Country Support Management Team, and the overall efforts and strategies of its constituent departments
    • Oversight and quality management of full operational planning, implementation, and documentation for all projects in the country operation – including both Securing Supporting Documentation and Reconciliation of Deliverables
    • Lead on the administrative relationship with national authorities in Sudan
    • Deliver the country workforce development plan and the initiatives it is comprised of
    • Contribute to emergency response and rapid response efforts in Sudan, and the support systems for their safe and high-quality delivery

      What you will bring:

      Generic professional competencies for this position: 

      • Minimum 4 years’ experience from a senior management position in a humanitarian/ recovery context
      • Experience of managing support functions on a large scale
      • Experience from working in complex and volatile contexts
      • Allocation of resources and costs expertise
      • Documented results related to the position’s responsibilities
      • Knowledge of market analysis and cash-based interventions 
      • Knowledge about own leadership skills/profile 
      • Fluency in English, both written and verbal 

        Context/Specific skills, knowledge and experience:

        📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

        ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

        • Knowledge of the context in Sudan is ideal
        • Knowledge of Arabic language is ideal – if different than English 
        • Experience working with national and local authorities
        • Experience of working with national partners What we offer
          • Duty station: Port Sudan
          • Salary/benefits: grade 11 of NRC’s either national or international pay scale 
          • Duration of Contract: One year – possible extension if funding secured
          • Travel: 75% (all of Sudan)
          • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
          • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

            Find out more about the benefits of working for NRCImportant information about the application process

            • Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
            • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education. 
            • Incompletely filled applications will not be considered. 
            • Submit your application and CV in English, taking care to attach your latest CV.
            • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
            • Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
            • This position is open for NRC’s internal candidates only.  
            • If you have any questions about this role, please email ESA Recruitment  esa.recruitment@nrc.nowith the job title as the subject line. Why NRC?

              The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

              Watch this short video to see NRC in action.

              We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

              • Do demanding and professional work, often in challenging contexts.
              • Join a work culture that empowers every employee to share ideas and take responsibility.
              • Be part of a welcoming and supportive community committed to human dignity.

                Learn more about NRC

                Learn more about Sudan

                
                 

                The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.  Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.  At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.  Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to:  • treat everyone with respect and dignity  • contribute to building a safe environment for all  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH