Expedited SVN - Senior Regional Medical Data & Reporting Assistant, G6

This position is only open for internal candidates

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

  Context

The International Organization for Migration (IOM) is the UN Migration Agency.  With 174 member states it is committed to the principle that humane and orderly migration benefits migrants and society. Established in 1951 and now active in over 400 field locations worldwide, IOM works with partners, government and civil society to: 

1. Assist in meeting the operational challenges of migration and mobility. 
2. Advance understanding of migration issues 
3. Encourage social and economic development through migration; and 
4. Uphold the human dignity and well-being of migrants and mobile populations.

   IOM’s Regional Office for the East, Horn and Southern Africa oversees, plans, coordinates and supports IOM activities within the region. Through a team of specialists, the Regional office is responsible for project review and endorsement and provides technical support to Country Offices in the region which include Angola, Botswana, Burundi, Comoros, Democratic Republic of Congo, Djibouti, Eritrea, Eswatini, Ethiopia, Kenya, Lesotho, Madagascar, Malawi, Mozambique, Namibia,  Republic of Mauritius (also covering Seychelles), Rwanda, Somalia, South Africa, South Sudan, Tanzania, Uganda,  Zambia and Zimbabwe particularly in the area of project development, project implementation, monitoring and evaluation, resource mobilization, resource management, liaison coordination with regional and sub-regional governments, United Nations agencies and other key partners.

   Under the overall supervision of the Deputy Regional Health Assessment Programme Coordinator and the direct supervision of the Regional Migration Health Data Reporting Officer, and in coordination with relevant colleagues at RO and CO level, the successful candidate will be responsible for carrying out the following duties and responsibilities in relation to the Health Assessment Programme (HAP) Unit for Sub-Saharan Africa, based in the IOM Regional Office in Nairobi, Kenya.

   1. Contribute to the organization of a Medical Data and Reporting Assistants Roster and assign various duties in the unit as well as actively participate in the scheduling of data unit tasks as needed;
   2. Support in the development and updating of Standard Operating Procedures (SOPs);
   3. Supervise and train Medical Data Assistants and Country Data Focal Points in compliance with the SOPs;
   4. Monitor completion of data entry of medical forms where applicable.
   5. Support MiMOSA, eMedical, Information Management System (IMS), United Kingdom Tuberculosis Detection Programme (UKTB), Telerad functionality, in coordination with the Migration Health Informatics (MHI) Unit in Manila and mission (Information Technology) IT, detect problem patterns and recommend solutions; perform other related tasks, including user management, maintaining look-up tables, and back-up of the database, among other.
   6. Regularly review MiMOSA/eMedical and other HAP applications documentation, user guides, release notes and other materials; prepare training materials and conduct webinars to educate medical users in supported missions.
   7. Provide support to HAP Data Focal Points and HAP applications users in the missions, collect end-users’ requirements and feedback, perform analyses and communicate it to MHI team.
   8. Where required, validate and update in MiMOSA medical forms and communicate with the respective IOM mission’s HAP Data Focal Points and/or Panel Physicians (where applicable).
   9. Respond to queries and provide guidance to Data Focal Points in respect to relevant matters.
   10. Update and maintain documentation related to HAP Applications settings.
   11. Support relevant data-sharing between IOM HAP applications, resettlement country counterparts and supported IOM missions.
   12. When required, coordinate and inform the resettlement country authorities of any cases cancelled due to medical reasons.
   13. In coordination with supervisor, support transmission of medical forms and other relevant documents with Governmental Authorities of Resettlement countries.
   14. Develop and maintain medical data exchange processes between IOM Regional Office and other supported locations in the Region.
   15. Perform data management follow-up, including the creation of queries to retrieve information from the database and responding to various follow-up needs;
   16. Design and generate periodic and ad-hoc reports from MiMOSA Web front-end and back-end, perform reconciliation of data with OPS, RSC and other partners/systems.
   17. Perform validation of vaccination data, medical examination data and invoices, from supported locations.
   18. Generate, monitor, and analyse reports from HAPSTAT Power BI and other HAP data reporting applications.
   19. Produce QC reports and share with relevant missions with appropriate guidance.
   20. Suggest and develop reporting and QC activities for monitoring HAP in the sub-Saharan Africa Region.
   21. Monitor and support medical reporting activities for the missions.
   22. Communicate, provide guidance and training to staff, non-IOM Panel physicians and Medical Assistant (Data) staff in relation to data management activities, e.g., MiMOSA, eMedical, IMS, UKTB, Telerad etc.
   23. Perform such other duties as may be assigned. Education
       • University Degree in Management Information Technology, Computer Science, or a related field from an accredited academic institution with at least four (4) years of working experience with database management and reporting.; Or,
       • High school diploma with at least six (6) years of relevant work experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.   Experience
         • Work experience with MiMOSA, eMedical, UKTB and other HAP applications.
         • Work experience with digital radiology and teleradiology services.
         • Good knowledge and experience in management IMS.
         • Experience and knowledge of MS SharePoint and other MS Office applications.
         • Experience and knowledge of reporting and Business intelligence (BI) technologies like MS Power BI or Tableau. Skills
           • Knowledge of MS Office products, and good computer literacy skills required
           • Knowledge in SQL development, database integration with web-based applications is advantage.
           • Experience and understanding of the public health industry.
           • Demonstrated skills in systems analysis and design techniques, testing and documentation. Languages

             For this position, fluency in English and Kiswahili is required (oral and written).

             IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
           • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
         • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
       • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
   24. Courage: Demonstrates willingness to take a stand on issues of importance.
5. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 2)
6. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.