Expedited SVN - Regional Medical Data and Reporting Assistant, G5

This position is only open for internal candidates.

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

  Context

The International Organization for Migration (IOM) is the UN Migration Agency.  With 174 member states it is committed to the principle that humane and orderly migration benefits migrants and society. Established in 1951 and now active in over 400 field locations worldwide, IOM works with partners, government and civil society to: 

1. Assist in meeting the operational challenges of migration and mobility. 
2. Advance understanding of migration issues 
3. Encourage social and economic development through migration; and 
4. Uphold the human dignity and well-being of migrants and mobile populations.

   IOM’s Regional Office for the East, Horn and Southern Africa oversees, plans, coordinates and supports IOM activities within the region. Through a team of specialists, the Regional office is responsible for project review and endorsement and provides technical support to Country Offices in the region which include Angola, Botswana, Burundi, Comoros, Democratic Republic of Congo, Djibouti, Eritrea, Eswatini, Ethiopia, Kenya, Lesotho, Madagascar, Malawi, Mozambique, Namibia,  Republic of Mauritius (also covering Seychelles), Rwanda, Somalia, South Africa, South Sudan, Tanzania, Uganda,  Zambia and Zimbabwe particularly in the area of project development, project implementation, monitoring and evaluation, resource mobilization, resource management, liaison coordination with regional and sub-regional governments, United Nations agencies and other key partners.

   Under the overall supervision of the Regional Health Assessment Programme Coordinator and the direct supervision of the Regional Migration Health Data Reporting Officer based in the Regional Office for East, Horn and Southern Africa, the successful candidate will be responsible for carrying out the following duties and responsibilities in relation to the Health Assessment Programme (HAP) Unit and other programmes implemented by the Regional Office in Nairobi.

   1. Support MiMOSA, eMedical, IMS, UKTB, Telerad functionality in coordination with the Migration Health Informatics (MHI) Unit in Manila and mission’s IT, detect problem patterns and recommend solutions and perform other related tasks including user management, maintaining look up tables, back-up of the database and other tasks.
   2. Study MiMOSA/eMedical and other HAP applications documentation, user guide, release notes and other materials; prepare training materials and educate medical users in supported missions.
   3. Provide support to HAP applications users in the missions, collect end-users requirements, feedback and communicate it to MHI team.
   4. Keep updated the documentation related to HAP Applications settings.
   5. Export from, import to and communicate data from IOM HAP applications and communicate with resettlement countries counterparts and supported missions.
   6. Develop and maintain medical data exchange processes between IOM Regional Office and other supported locations in the Region.
   7. Design and generate periodic and ad-hoc reports from MiMOSA Web front-end and back-end, perform reconciliation of data with OPS, RSCs and other partners/systems.
   8. Perform validation of vaccination data, medical examination data and invoices, from supported locations.
   9. Generate, monitor and analyse reports from HAPSTAT Power BI and other HAP data reporting applications.
   10. Produce QC reports and share with relevant missions with appropriate guidance.
   11. Suggest and develop reporting and QC activities for monitoring HAP in the Region.
   12. Oversee and support medical reporting activities for the missions.
   13. Communicate, provide guidance and training to staff, non-IOM Panel physicians and Medical Assistant (Data) staff in relation to data management activities e.g. MiMOSA, eMedical, IMS, UKTB, Telerad etc.
   14. Perform such other duties as may be assigned Education
       • Bachelor’s degree in Management, Information Technology, Computer Science, or a related field from an accredited academic institution with at least 3 years of working experience with database management and reporting.;OR,
       • High School Diploma with 5 years of professional experience in the above field Accredited Universities are those listed in the UNESCO World Higher Education Database.   Experience
         • Work experience with MiMOSA, eMedical, UKTB and other HAP applications.
         • Work experience with digital radiology and teleradiology services.
         • Good knowledge and experience in management IMS.
         • Experience and knowledge of MS SharePoint and other MS Office applications Skills
           • Knowledge in SQL development, database integration with web-based applications is advantage.
           • Experience and understanding of the public health industry.
           • Demonstrated skills in systems analysis and design techniques, testing and documentation Languages

             For this position, fluency in English and Swahili is required (oral and written).

             IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
           • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
         • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
       • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
   15. Courage: Demonstrates willingness to take a stand on issues of importance.
5. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 1)
6. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.