Job Identification (Reference Number): 15181
Position Title: Information and Communication Technology (ICT) Officer (Service Delivery and Operations)
Duty Station City: Geneva
Duty Station Country: Switzerland
Grade: P-3
Contract Type: Fixed-term (1 year with possibility of extension)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: 1 year with possibility of extension
Closing date: 01 July 2025
Introduction
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
This is an expedited recruitment process open only to:
a) internal candidates and
b) former IOM staff members who were separated in the last 12 months due to the structural adjustment process.ย
This process is not open to external applicants, their applications will not be considered at this time.ย
Context
The Budget Division of the Department of Financial and Administrative Management is responsible for preparing the Organizationโs annual Programme and Budget and related documents, provides advice on budgetary matters and establishes guidelines and procedures for preparing Country Offices and project budgets. The Budget Division provides guidance for ensuring that all institutional requirements are incorporated in budgets and prepares the assessment scale used to calculate Member States contributions to the Administrative Part of the Budget. In addition, the Budget Division ensures that all costs are appropriately budgeted to meet the objectives of the Organizationโs activities within the limits of available resources.
Under the overall supervision of the Chief, Budget Division, the direct supervision of the Results Based Budgeting Officer and working closely with other members in the Budget Division, theย Budget Officerย will be responsible and accountable for providing specialized support, assessment and advice in the preparation of the yearly Programme and Budget and other budget-related documents.
Assess the budget data and prepare budget related documents, including but not limited to the Annual Programme and Budget and its revision, and summary update by preparing the relevant tables and data assigned.Provide specialized advice and support to IOM Offices and HQ Departments on financial and administrative matters related to the institutional budget preparation.ย Review the budget submissions for IOM Offices and HQ Departments, as assigned, and coordinate with Project Managers and/or IOM Offices and HQ Departments, in the context of the Annual Programme and Budget preparation.Coordinate with relevant IOM Offices andย HQ Departmentsย to identify operational support income funding projections generated from various sources, specifically projects overhead, interest income, and other voluntary contributions by IOM Member states.ย Prepare the IOM assessment scale and draft corresponding documents.ย Support enhancements to the organizationโs budgeting processes and tools and train staff in budget techniques with a view to strengthening capacities in relevant IOM Offices.ย Prepare and review staff cost estimates to facilitate submission of project proposals, where applicable, and undertake re-costing of staff costs for the purposes of the Annual Programme and Budget preparation. ย Act as Focal Point for the BUD tasks assigned, also as an alternate reviewer for tasks temporarily assigned in the absence of the primary BUD reviewer.Support the Chief, Budget Division and the Comptroller / Director Department of Financial and Administrative Management to respond to budget-related questions from IOM Offices and HQ Departments, as well as external stakeholders and Member State delegations.Contribute to the preparation, review and update of the budget related matters reflected in guidelines, instructions and/or standard operating procedures (SOP) in line with evolution in financial policies/practices and Governing Body resolutions/decisions.Perform such other duties as may be assigned.ยEducation
Masterโs degree in Finance, Economics, Business Administration or a related field from an accredited institution with five years of relevant professional experience; or,University degree in the above fields with seven years of relevant professional experience.Accredited Universities are those listed in theย UNESCO World Higher Education Database.
Experience
Management experience at the international level in financial management, budgeting, monitoring and in providing project management support;ย Experience in preparing and analyzing a wide range of financial documents, and/or reports; and,Substantial experience at international level in IOM/UN administrative and financial management, budget monitoring, cash management and internal control procedures; knowledge of IOM/UN financial and budget policies, procurement and HR procedures and rules; good understanding of the Organization's budget accountability vis-ร -vis the Governing Bodies; and,High level of computer literacy experience in computerized accounting systems and software.ย
Skills
Knowledge of IOM/UN Budget policies and practices; strong analytical skills, particularly in finance;Strong communication skills, ability to present information in a comprehensive, clear and concise manner both in writing and verbally;ย Strong analytical skills, particularly in finance, excellent writing skills, accompanied with ability to edit a range of different materials, including but not limited to instructions, guidelines and reports for different audiences;ย Knowledge of Enterprise Resource Planning (ERP) systems, software and procedures. Knowledge of Business Intelligence tools is a distinctive advantage;ย Knowledge and understanding of IOM/UN policies, rules, regulations and instructions on resource management;ย Excellent writing skills. Candidates will be assessed on proficiency to draft reports;ย advanced knowledge of MS Office specifically EXCEL; advanced knowledge of IOM accounting systems, software and procedures;ย Strong analytical skills applied to large amounts of data from multiple sources;ย Ability to coach, mentor and develop staff;ย Proven ability to identify client needs and match them to appropriate solutions;ย Ability to establish and maintain productive partnership with clients;Personal commitment, efficiency, flexibility and drive for results.Languages
For this position, fluency inย English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
IOMโs official languages are English, French and Spanish.ย All staff members are required to be fluent in one of the the three languages.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments
Required Competencies
IOMโs competency framework can be found at thisย linkย Competencies will be assessed during the selection process.
Valuesย - all IOM staff members must abide by and demonstrate these values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.ย Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competenciesย โ behavioural indicators Level 2
ย Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.ย Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.ย Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.ย Accountability: Takes ownership for achieving the Organizationโs priorities and assumes responsibility for own actions and delegated work.ย Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.ยManagerial Competencies - behavioural indicators โ Level 2
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organizationโs vision. Assists others to realize and develop their leadership and professional potential.Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.Strategic thinking and vision: Works strategically to realize the Organizationโs goals and communicates a clear strategic direction.Humility: Leads with humility and shows openness to acknowledging own shortcomings.ย
Notes
Open to internal candidates and previous IOM employees only.
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations.ย Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through theย IOM e-Recruitmentย systemย (for internal candidates linkย here). The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website:ย IOM Careers and Job Vacancies