ET Temporary Job #: req33700 Organization: World Bank Sector: Administration/Office Support Grade: ET3 Term Duration:ย 1 year 0 months Recruitment Type: Local Recruitment Location: Dushanbe,Tajikistan Required Language(s): English, Tajik, Russian Preferred Language(s): English, Tajik, Russian Closing Date: 7/22/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the worldโs greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visitย www.worldbank.org
Tajikistan is part of the five-country Central Asia Country Unit (ECCCA), including also Kazakhstan, Kyrgyzstan, Uzbekistan and Turkmenistan. The ECCCA regional hub is located in Almaty and is led by a Country Director.As the poorest country in Central Asia, Tajikistan is particularly vulnerable to shocksโincluding the countryโs reliance on remittances (over 1/3 of GDP), food imports and external market variations, vulnerability to natural disasters, limited arable land, and landlocked geographic location. The cooperation with the Government of Tajikistan is guided by the Country Partnership Framework FY19โ23. The CPF supports a country program that seeks to strengthen human capital and resilience to key risks of socio-economic fragility and upgrade Tajikistanโs remittance-financed, import-reliant economic model into a more productive, diversified and export-oriented one. To this end, it rests on three pillars, viz., (i) human capital and social cohesion; (ii) public institutions and sustainability; and (iii) private-sector growth and market creation. The current active World Bank portfolio includes 26 IDA-funded investment lending projects with a net commitment of about US$1.9bn. The program includes several IDA regional projects on energy, environment, and transport.ย The World Bank Group Office in Dushanbe is a Joint Country Representation team, working across all three institutions of the World Bank Group (IBRD/IDA, IFC, MIGA), and Tajikistan has about 46 staff and 66 consultants. The World Bank in Tajikistan: https://www.worldbank.org/en/country/tajikistan
The CMU in Dushanbe (Tajikistan) is currently looking for an experienced, program assistant to support the team with implementation of the country program. Broadly, the duties and accountabilities can include the following described in the Scope of work section below and may be prioritized based on the needs of the specific role.ย Duties and accountabilities
The overall purpose of the assignment is to provide administrative, logistical and operational (project) support to the World Bank Tajikistan Office. The main functions include but are not limited to:
โข Handling administrative and logistical arrangements (including working schedule and meeting with counterparts) for visits of project teams and ensuring effective coordination of their work program in the country.โข The ETT will be assigned to GP teams and will assist in mission planning and execution, including scheduling with counterparts, visa requests, field visit arrangements, participate in missions where necessary, assist in overall project supervision, follow up with clients on outstanding issues, etc.ย โข Formatting and, if necessary, drafting variety of standard project-related operational correspondence, drafting minutes and ensuring timely submission for clearance and distribution, as well as adherence to departmental, VPU and institutional and operational guidelines and procedures.โข Incorporating agreed comments into documents, making full use of shared drives and software capabilities.โข Using word processing, spreadsheets or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution.ย โข Maintaining, retrieval, manipulating and presentation of project related data.โข Providing support for preparation and implementation of Bank projects, according to Bank procedures: supporting TTLs in preparation of the ZERO DRAFT ISR, and AM;ย โข Assisting in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, travel, etc. Accompany team to meetings and provide translation and meeting summaries, as needed.โข Tracking assigned task/project steps/timetables (project milestones and update accordingly in the portal), coordinating with relevant staff and providing assistance and/or information on project-related matters.โข Maintaining current distribution lists, phone/address lists of project/product contacts, and distributing documents for the team.โข Support TTLs in processing individual consultants and consultant firmsโ requests in compliance with the policy for the selection of consultants. Onboard and handle logistical arrangements for the consultants.โข Assist teams with preparation and follow-up of payment requests, SOEs for consultants, etc.โข Assist in monitoring the unit's budget (e.g. liaise and follow up with RM, as appropriate).โข Maintaining up-to-date work unit project and other files (ShareDrive and Operations Portal) and answer client questions.โข Assisting team or work unit by translating/drafting a variety of routine documents, applying effective proofreading and grammar skills in English and Russian languages; ensuring quality of translation of key operational documents and correspondence.โข Solving non-routine problems (e.g., responds to requests requiring file search, etc.).โข Providing, when necessary, back up support and/or assistance to other Tajikistan Country Office ACS colleagues in coordination with the Executive Assistant in order to ensure smooth operation of the office support work.โข Assist in creating of STC/STT contracts in Admin portal, work with video platforms and Outlook.โข Mentor and guide incoming STT staff.โข Serve as an onboarding focal point for newly hired staffPerform other tasks as requested by the CM, CO and operational staff.
Selection Criteria
โข University degree (diploma) and at least 4 (four) years of relevant practical experience.โข Strong English, Russian and Tajik (verbal and written) language skills including ability to draft a variety of correspondence and edit materials using proper grammar, punctuation and style.โข Ability to use all available resources for information and data collection.โข Sound organizational skills and ability to set priorities and to work with minimum supervision in a flexible manner in order to meet changing deadlines.โข Proficiency in computer software packages (Microsoft Word, Excel, PowerPoint, and Outlook).โข Demonstrated initiative in developing practical approaches that improve office support work and effectiveness of the team.โข Demonstrated ability to be part of an effective team environment with a high degree of motivation, flexibility, and reliability;โข High personal and professional integrity, and ability to process, handle, and communicate sensitive and confidential matters;โข Strong interpersonal skills and commitment to work in a team-oriented, multi-cultural environment.โข Ability to pass relevant Bank Group tests at time of recruitment (e.g. English language, computer applications, etc.).โข Previous experience with a multilateral/bilateral organization is an advantage.
WBG Culture Attributes:
1. Sense of Urgency โ Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking โ Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability โ Engaging with others in an empowered and accountable manner for impactful results.
World Bank Group Core Competencies
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Learn more about working at the World Bank and IFC, including our values and inspiring stories.ย
Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.