E-commerce Associate Adviser (National Consultant)

Result of Service1. Updated stakeholder/partner mapping with contacts and meetings log for new districts. Maintained records of stakeholder engagement activities (agendas, participation lists). By 31 January 2026 2. Provided substantive and administrative inputs to partnership coordination meetings and community of practice activities. By 28 February 2026 3. Contributed to short note prepared on MSME e-commerce readiness in at least 1-2 new districts. Updated mapping of logistics, payments, and other relevant partners for new districts. By 31 March 2026 4. Contributed to design and adaptation of training content for scale-up activities, including collection of MSME testimonials or quotes. Provided administrative support for training and coaching sessions (preparation of materials, logistics, coordination with BSOs). By 30 April 2026 5. Provided support to delivery of capacity building activities in at least one new district, including calls for application, mobilization and logistics. Short technical inputs provided during activities where relevant. By 31 December 2026 6. Draft inputs provided for communication outputs (short web articles, MSME quotes, photos, or stories). Contributions made to progress reporting, including provision of means of verification for logframe indicators. By 31 December 2026 7. E-commerce community groups actively supported, with opportunities, resources, and event information shared on a regular basis. Feedback from MSMEs collected and shared with the project team. By 31 December 2026 8. Logistical arrangements coordinated for training sessions and quarterly community meetups. Relevant reports shared with the project team. By 31 December 2026 Work LocationHome-based (Kampala, Uganda) Expected duration01.01.26 - 31.12.26 Duties and ResponsibilitiesThe International Trade Centre (ITC) is a joint agency of the United Nations and the World Trade Organization for trade-related technical cooperation in developing countries. It is the only multilateral agency fully dedicated to supporting the internationalization of SMEs. ITC's mission is to foster inclusive and sustainable growth and development through trade and international business development. ITC Headquarters are in Geneva, Switzerland. ITC projects and programs contribute to the global efforts to achieve UN Global Goals for Sustainable Development and the Aid for Trade agenda. In this context, ITC serves as the implementing partner for the European Union-funded project, “Uganda: Sustainable Business for Uganda 2.0 - Trade and Investment Development”, which aims to boost Uganda’s economic performance through developing green, inclusive and technological dimensions of trade and investment. This framework will respond to current and emerging needs as well as opportunities to improve the performance of export sectors with a focus on greening value chains, generating sustainable investment, and stimulating job creation. The overall objective of this action is to contribute to sustainable and inclusive economic growth and decent and green job creation in Uganda. The specific objective of this action is to facilitate and promote inclusive sustainable and green trade and investment between Uganda and the European Union. The outputs to be delivered by this action contributing to the corresponding specific objective are: Output 1 – Strengthened policy framework and public and private stakeholders’ capacities for enhanced trade competitiveness in selected sectors and value chains Output 2 – Improved investment framework and opportunities Output 3 – Enhanced trade facilitation framework and tools Output 4 – Strengthened quality compliance and standards in selected value chains Output 5 – Strengthened e-commerce ecosystem, BSOs and MSMEs ITC plans to recruit an E-commerce Associate Adviser in Uganda to support ITC in the effective implementation of Output 5. The duties of E-commerce Associate Adviser will include day-to-day coordination of ITC technical support with respect to strengthening e-commerce ecosystem, BSOs and MSMEs, stakeholder engagement and communication. Description of Duties/Responsibilities Under the direct supervision of E-commerce Program Officer in ITC Geneva, and in close collaboration with the national project team, the E-commerce Associate Adviser will perform the following functions: 1. Support the scale-up of e-commerce activities by contributing to stakeholder engagement, outreach, and facilitation of partnerships with e-commerce ecosystem actors at district level. 2. Contribute to assessments and data collection on MSME e-commerce readiness in new districts; prepare short notes, background material, and inputs to technical documents. 3. Assist in maintaining relationships with project stakeholders, beneficiaries, and ecosystem partners to ensure progress of implementation activities; provide regular updates to ITC project team in Uganda. 4. Support visibility and communication of e-commerce activities by preparing short success stories, quotes from MSMEs, and draft content for social media or newsletters. 5. Provide administrative and substantive support to the design and roll-out of MSME training and coaching sessions, including calls for application, participant mobilization, logistics support, and preparation of background documents. 6. Assist with field activities and missions in collaboration with technical experts, including coordination with BSOs, local authorities and MSMEs. 7. Support the engagement of the e-commerce community of practice, including sharing opportunities, training announcements and updates through dedicated online channels. 8. Coordinate with the project team on training logistics, including support with organization of quarterly meetups and learning sessions. Copyright The Consultant has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request the prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required. ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons - of all genders - equally, including those with disabilities, without discrimination or prejudice of any kind. Qualifications/special skillsUndergraduate degree (BA/BSC or other) Economics, Commerce, or a related discipline. Extensive relevant experience may be accepted in lieu of the university degree. • At least 3 years of experience in technical and administrative assistance and private sector support, preferably in the area of e-commerce. • Experience in support of partnerships development between private sector and institutional stakeholders is desirable. Skills • Good communication skills • Strong teamwork and collaboration skills LanguagesAdvanced level of English. Advanced level of Luganda. Additional InformationNot available. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.