DEADLINE FOR APPLICATIONS2 February 2025-23:59-GMT+01:00 West Africa Standard Time (Brazzaville)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
The incumbent will be responsible for TEC services in the country, maintaining a strong relationship with the Country Office Management to ensure TEC are consulted to inform strategic decisions aligned to the Country Strategic Plans. Acts as the conduit between Global / Regional TEC and the country to drive a digital TEC enabled operation. The CO TEC Lead will be focused on improving the value of technology in the Country Office, in alignment with WFPโs digital strategy. Through working with our internal clients, building strong relationships with senior management and key stakeholders, continual service improvements and mainstreaming of innovations, the shift to a new digital landscape supports our operational requirements.
The incumbent will also support the WFP Country Office with the technical operations and ongoing support for Digital solutions, specifically the SCOPE Beneficiary Information Management system, in the field.BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The incumbent will be responsible for TEC services in the country, maintaining a strong relationship with the Country Office Management to ensure TEC are consulted to inform strategic decisions aligned to the Country Strategic Plans. Acts as the conduit between Global / Regional TEC and the country to drive a digital TEC enabled operation. The CO TEC Lead will be focused on improving the value of technology in the Country Office, in alignment with WFPโs digital strategy. Through working with our internal clients, building strong relationships with senior management and key stakeholders, continual service improvements and mainstreaming of innovations, the shift to a new digital landscape supports our operational requirements.
The incumbent will also support the WFP Country Office with the technical operations and ongoing support for Digital solutions, specifically the SCOPE Beneficiary Information Management system, in the field.
ACCOUNTABILITIES/RESPONSIBILITIES:
Under the overall guidance of the WFP ROC Country Director, the Consultant will be based in the WFP's Country Office in Brazzaville, Republic of Congo, heading the CO IT team. The Consultant will take a leadership role in advising on, managing, and IT activities, including:
- Build and nurture relationships with the business counterparts to understand and anticipate the direction of the business and ensure alignment of providerโs solutions with changing business requirements and priorities.
- Maintain engagement with the business throughout the development, deployment and implementation processes, ensuring that they are informed of progress and outstanding actions.
- Participate in Country Office strategic planning and operational decisions to advocate for results and outcomes that are aligned with WFP corporate policies, standards and strategy.
- Review Country Office programme documents (e.g., submitted for Strategic Programme Review and Country Strategic Plans process), providing inputs to incorporate and strengthen Digital Assistance Services (DAS) components.
- Set standards for Country Office assistance strategy through effective application of Digital Services (DS).
- Propose change and continuous operational improvement that supports business capabilities, by defining needs, modelling the business, and recommending solutions that deliver value for business priorities.
- Keep abreast of both Technology standards and WFPโs strategic direction to identify new initiatives, provide guidance on Technology options, and adopt best practices to support the Country Office Strategic Plan.
- Drive a culture where consistent data are effectively used to take decision and drive the implementation of WFP IT innovative solutions.
- Provide regular reports and updates to the Senior Management team and Country Office units via operational meetings.
- Coordinate with Government focal points and represent WFP at key meetings and conferences.
- Ensure effective coordination with other UN agencies to align activities and maximize possibilities of inter-agency collaboration in the field of IT/TC.
- Maintain effective partnerships with colleagues and external partners, to foster information exchange and support to meet service requirements.
- Contribute to emergency preparedness and contingency planning, providing technical recommendations and monitoring the management of risks, so that WFP can maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis
- Manage and motivate a team of staff, monitoring performance, providing coaching, training, and guidance to ensure appropriate development and enable high performance.
- Other duties as required.
SPECIFIC QUALIFICATIONS & EXPERIENCE REQUIRED:
Education
- Advanced university degree in business management, computer science, telecommunications engineering or social sciences, or First University degree with additional years of related work experience or trainings/courses.
Experience
- Five years or more of postgraduate progressively responsible professional experience in IT with an interest in international humanitarian development.
- Experience of delivering IT services that align an organisationโs vision, mission, objectives, strategy, business, and user needs.
- Has managed large projects requiring innovative recommendations and approaches.
- Has built strong relationships with internal and external partners to identify key business issues and identify new/improved IT solutions and services.
- Has shown to be consistent, data driven and agile during urgent situations.
- Has shown to be open to challenges and to share experience and knowledge with team members and colleagues.
- Has shown to be a change agent and take decision based on effective data analysis and user-centric approach.
Knowledge & Skills:
- Solid leadership in managing and developing operational teams and managed service providers in delivering and supporting IT services across all lines of business.
- Excellent oral and written communication skills, including the ability to explain technology solutions to non-technical colleagues, establish rapport and persuade others.
- Ability to lead and coach a highly effective team.
- Sound experience in IT Operations.
- Strong Business Engagement ability.
- Strong collaboration skills, working cross-functionally within the Technology Division as well as convening cross-functional stakeholders to work together.
Languages:
Advanced knowledge of both English and French (proficiency/level C) is required
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
- Advanced university degree in business management, computer science, telecommunications engineering or social sciences, or First University degree with additional years of related work experience or trainings/courses.