Communication and Knowledge Management Manager

TITLE: Communication and Knowledge Management Manager

REPORT TO: MEL Director, FHI 360 in Bangladesh

Location Dhaka, Bangladesh

Job Family: Communications

FHI 360 is a non-profit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology, creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories.

We are currently seeking qualified candidates for the position of Communication and Knowledge Management Manager for the Tuberculosis Diagnostic Network Strengthening (TBDNS) project based in Dhaka, Bangladesh.

POSITION SUMMARY

Under the supervision of the MEL Director, the Communication and Knowledge Management Manager will work closely with the different technical, MEL team and partners to assists in the creation of organizational and communication materials, events and other deliverables pertaining to project communications. and ensuring compliance with the project’s Branding and Marking Plan. Focus on developing and delivering clear, concise, and coordinated project-related messaging across multiple communication channel and on fostering opportunities for dialogue between project, partners, media, government, and the public. Work across all communications platforms, including email, website, social media, and related strategic communication platforms.

Key Responsibilities

• Lead development/adaptation of the TBDNS communication and knowledge management strategy
• Champion innovative and nimble methods to drive communications.
• Research, write, and edit a broad range of communications that promote the project activities.
• Develop and implements communications and public relations strategies to promote and publicize a variety of program outreach.
• Develop a repository of high-quality photographs and infographics for use in communication products. Ensure compliance to ethics standards in photography and quotes.
• Coordinate production of the Activity’s plans (work plans, MEL plan, etc.), quarterly/annual reports, and presentations. Ensure reports and presentations are edited and formatted appropriately
• Ensure consistent and coherent USAID and TBDNS branding and editorial style across all Activity outputs, including media outreach, audiovisual material, publications, reports, documents, and presentations.
• Prepare a variety of promotional and informational materials including articles, bulletins, websites, pamphlets, and other related media materials.
• Support the development of select materials from a set of data to final production.
• Assist MEL Director in meeting specific deliverables, including communication planning, implementation, and monitoring.
• Work closely with project staff to keep abreast of FHI 360’s communication guideline, including coordinate with regional communication staff and design lab to ensure effectiveness, efficiency and accuracy of communications and information.
• Liaise with partners and stakeholders on communication materials approval process, including the utilization of donor’s identification and representation, project information and materials.
• Perform other related duties as assigned by the MEL Director and COP

  Minimum Requirements

  • Master’s degree in a relevant field.
  • 6-8 years of relevant professional experience, at least 3 years of experience in a managerial role.
  • Prior experience working on donor-funded projects, preferably with USAID
  • Demonstrated ability to execute strategic communication into actions in compliance with the project workplan.
  • Strong creative and analytical skills and good strategic judgment.
  • Demonstrated leadership and ability to work closely with peers.
  • Ability to remain organized and focused on long-term vision and strategy.
  • Strong understanding of media planning and experience working on digital communications.
  • Familiarity with health issues and health barriers within the Bangladesh context.
  • Excellent Microsoft Word, Excel and PowerPoint skills. Experience in Google platforms and other virtual working platforms a plus.
  • Fluency in English and Bengali language is required.
  • Position open to Bangladeshi nationals or individuals who have the legal authority to work in Bangladesh.

    The above statements are intended to describe the general nature and level of work and are subject to modification. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

    FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran with respect to policies, programs, or activities.

    This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

    FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

    Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

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