Cash and Market Systems Officer South Sudan Jonglei

Position:             Cash & Market Systems Coordinator

Grade:                 7

Reports to:         Area Programme Manager 

Duty station:      Various Locations, Jonglei State 

Travel:                 Frequent field travel required, including remote and high-risk locations.

Project number

Technical Line: Global C&MS Advisor

Supports: Core competency coordinators/officers/assistants/CC CVA Focal Points

Duration and type of contract: 12 months (with possible extension)

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

1. Role and responsibilities

   The Cash & Market Systems Coordinator position provides strategic, technical, and operational leadership for all CVA interventions across Core Competencies (CCs) in the Area Programme-JONGLEI. The role ensures high-quality, accountable, and harmonised delivery of MPCA and sectoral cash, while strengthening systems and coordination with internal and external partners. Additionally, the postholder will serve as the focal point and representative for C&MS technical guidance in the Area office.

    

   The following is a brief description of the role.

    

   Generic responsibilities (max 10) 

   The post holder generally has responsibility to support the design, budgeting, implementation, and quality assurance of all CVA interventions, including MPCA and support the use of market system programming as foundation to programs as appropriate.

2. Ensures CVA implementation aligns with NRC strategies, donor regulations, and humanitarian standards.

3. Ensures CVA complies with internal financial, logistical, and procurement procedures.

4. Contributes to assessments, market analysis, and feasibility studies.

5. Facilitates roll out of CVA tools, SOPs, guidelines, and CVA monitoring systems to CCs 

6. Builds the capacity of programme staff and CVA focal points across CCs on CVA modality

7. Coordinates with the Cash Working Group (CWG), and relevant clusters.

8. Ensure accountability to affected populations and integration of SIP in project areas

9. Produce quality reports, analysis, and documentation of lessons learned.

10. Support program team to use market system as a foundation in program designs

    Specific responsibilities 

     

    Programme Design & Implementation

11. Lead MPCA design, transfer value setting, targeting criteria, and delivery mechanisms.

12. Facilitates Type1 market analysis and modality selection.

13. Facilitate cash transfer/delivery mechanisms including mobile money, vouchers, and Financial Service Provider (FSPs) networks.

14. Lead risk analysis and ensure preparedness for the use of cash and voucher modality

15. Ensure harmonization of cash transfer values with CWG and partners.

16. Support all CCs to integrate cash-based approaches.

17. Support CCs to apply Market system programing steps to ensure strong foundation

     

    Monitoring, Learning & Accountability

18. Develop CVA MEAL frameworks and support post-distribution monitoring.

19. Analyze market data to inform program adaptations.

20. Maintain feedback and complaints mechanisms tailored for cash programming.

21. Lead after-action reviews and contribute to learning products.

    Coordination & Representation

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

22. Represent NRC in CWG, clusters, partner and donor meetings on CVA programming.

23. Engage with FSPs to negotiate terms, troubleshoot, and improve delivery.

24. Promote coordinated cash transfer responses and joint assessments with partners.

25. Identify and engage with partners/stakeholders relevant in local/national markets and recommend collaboration during project design/implementation

    Risk Management & Compliance

26. Identify and mitigate risks including fraud, market inflation, access constraints, and protection concerns.

27. Ensure robust beneficiary verification, data protection, and anti-fraud systems.

28. Support audits and donor compliance checks.

    Capacity Strengthening

29. Deliver training on CVA fundamentals, market assessments, tools, and accountability.

30. Mentor CVA staff and CC focal points.

31. Build internal knowledge on market-based programming and market systems.

    Critical interfaces

    By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:[HG1] 

32. Internal
33. Technical advice for programme development and quality support: Area Programme Managers, CC Specialists, Global Cash and Markets Advisor
34. Technical advice for support units: Logistics, Finance, HR/Admin, Humanitarian Safety and Access Manager, Area Managers, Head of Support, Risk and Compliance Manager, IT Manager
35. Monitoring & Evaluation: MEAL Manager
36. Capacity development: Area Managers, Project Managers, CC Specialists, Support departmental heads and field-based programme staff 
37. External
38. Market actors (consumers, traders, wholesalers), market service providers (e.g. financial institutions) and market governance entities (e.g. local government, standards bodies). Peer agencies, coordination mechanisms and platforms, donors, civil society and academic groups.

     

    Scale and scope of position

    Staff:

    All CC staff

    Stakeholders:

    Cash Working Group, Clusters, relevant Ministry lines, partner NGOs in consortia, other (I)NGOs working in CVA and market systems; 

    Budgets:

    Multiple institutional donors (i.e. SIDA, ECHO, Norad, WFP, GFFO, GIZ etc) [HG2] 

    Legal or compliance:

    Donor cash guidelines; relevant Counter-terror legislation; NRC counter-terrorism policy

     

     

39. Competencies 

    Competencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:

     

    1. Professional competencies 

    These are skills, knowledge and experience that are important for effective performance. 

     

    Generic professional competencies for this position: 

     

40. Bachelor’s degree in economics, Development Studies, Social Sciences, Business Administration, or related field.

41. Strong technical expertise in CVA, MPCA, and market-based programming (Professional training in Cash and Voucher Assistance, Market Systems, or related areas is an asset).

42. Minimum 4–5 years of experience in CVA programming in humanitarian or development contexts.

43. Demonstrated experience in MPCA design and implementation.

44. Experience working in fragile or conflict-affected settings (South Sudan preferred).

45. Proven experience working with clusters, Cash Working Groups, and FSPs.

46. Track record of leading assessments, capacity building, and coordination.

47. Excellent analytical skills with demonstrated experience in market assessments.

48. Strong coordination, communication, and stakeholder engagement abilities.