Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
ย Scope and Context
IOM in South Sudan has a broad range of programming centered around three broad areas: Humanitarian Coordination and Support; Humanitarian response and Resilience; and Peacebuilding, Transition, and Development. Humanitarian Coordination and support include leading/co-leading the Camp Coordination and Camp Management (CCCM) and Shelter and Non-Food Items (NFI) Clusters, Displacement Tracking Matrix (DTM), Water, Sanitation and Hygiene (WASH) and management of WASH and Shelter and NFI Core-pipelines, Humanitarian Hubs and common transport services. Humanitarian response and Resilience include CCCM, WASH, Shelter & NFI, Health, Protection, Gender equality and inclusion, Mental health and Psychosocial support and the Management of a Rapid Response Fund. Under Peacebuilding, Transition and Development, IOM South Sudan implements programming on Housing, Land and Property Page issues, Transition and Recovery, Transhumance conflict prevention, Community-based violence reduction, Community development and Migration Management.ย
The Case Management Associate is required to strengthen provision and access to comprehensive Protection and Housing, Land and Property (HLP) case management services to the returnees, IDPs, and host communities. The position oversees the implementation of high-quality case management through case workers โ following critical steps involving case identification, protection risk assessment, case action planning, implementation of case action plan, follow-up and monitoring, case closure and case transfer within the specified locations.
The Case Management Associate will work under the direct supervision of the Field Protection Officer depending on the respective locations, and under the overall supervision of the Program Coordinator (Protection, Gender Equality and Inclusion) based in Juba and in close coordination with the Housing Land and Property Officer based in Juba. In particular, the incumbent will undertake the tasks outlined below:ย
For all applicants, fluency in English is required (oral and written).ย
Working knowledge of any of the local languages spoken in South Sudan
ย Required Competenciesย Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competenciesย Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.Accountability: Takes ownership for achieving the Organizationโs priorities and assumes responsibility for own actions and delegated work.Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.Managerial Competenciesย Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organizationโs vision. Assists others to realize and develop their leadership and professional potential.Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.Strategic thinking and vision: Works strategically to realize the Organizationโs goals and communicates a clear strategic direction.Humility: Leads with humility and shows openness to acknowledging own shortcomings.Notes Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies