Responsibility
Country Level Department
Supply Chain & Operations Reporting to
Deputy Country Director โ Operations/Support Direct reports
Sudan SCO team and Chad/Darfur Border SCO staff Budget responsibility
NA Relationship management
List key Internal and external stakeholders
2. Context
Relief International (RI) is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing.
Our team of more than 7,000 staff and local volunteers work in 15 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.
We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need.
Relief International is an alliance of four organizations with one shared mission, comprised of Relief International, Inc., Relief International-France, and Relief International-Europe, which operate under a one-team concept under a single senior leadership team.
3. Job Profile
The Supply Chain and Operations (SCO) Manager for Sudan and Cross-Border Operations leads the charge in driving efficient logistics, procurement, and operational systems to support program success in a complex, high-impact environment. Your role will provide strategic and day-to-day leadership across supply chain, procurement, and logistics, ensuring timely flow of goods and services, optimizing inventory, and supporting cross-border operations. You'll strengthen systems, enforce compliance with RIโs policies on procurement, ethics, and conduct, and help streamline operations between field and country offices.
You will ensure alignment across multiple field offices by implementing consistent operational standards, lead coordination efforts with country and cross-border teams, and use your judgment to resolve complex logistical challenges. Youโll also play a critical role in audit readiness and policy compliance, ensuring all operations are efficient, effective, and ethically sound.
4. Key Responsibilities Accountability and Complexity
ยท Lead and coordinate cross-border logistics operations between Chad and Sudan, ensuring compliance with RI policies and donor regulations.
ยท Serve as the focal point for ensuring adherence to RIโs standards across procurement, logistics, warehouse, fleet, and asset management.
ยท Provide strategic input as a member of the extended Country Senior Management Team and contribute to country-level planning, strategy, and reporting.
ยท Ensure the integrity of operational systems through regular analysis, risk identification, and proactive solutions.
ยท Maintain consistent standards across field offices, guiding them toward full compliance with operational, financial, and audit requirements.
Procurement and Supply Chain Management
ยท Oversee local, national, and international procurement, including FWAs and medical commodities, ensuring timely, cost-effective, and policy-compliant sourcing.
ยท Lead development and implementation of country procurement plans, centralizing order management and pre-qualified suppliers.
ยท Conduct market assessments and initiate supplier engagement to ensure operational readiness and adaptability.
ยท Monitor supply flows and support project teams with procurement planning through Program Implementation Tools.
ยท Ensure adherence to donor-specific procurement standards and reporting requirements.
Warehouse, Stock, and Asset Management
ยท Supervise warehouse operations, transit storage, and cross-border stock movements, ensuring documentation, tracking, and security.
ยท Implement stock management systems and reporting tools to track medical and non-medical inventory.
ยท Lead annual physical stock counts and maintain accurate, auditable records.
ยท Ensure timely distribution of supplies to field programs and project sites.
ยท Maintain a centralized asset register and manage asset tracking, tagging, and disposal per RI and donor policies.
Transport, Travel, and Cross-Border Coordination
ยท Manage fleet operations, ensuring safe vehicle usage, cost efficiency, and adherence to maintenance schedules.
ยท Coordinate cross-border shipments, customs, and legal processes for goods moving between Chad and Sudan.
ยท Ensure staff travel (road and air) is safe, well-coordinated, and aligned with security protocols.
ยท Liaise with external stakeholders, including LogCluster and government bodies, representing RI in logistics coordination platforms.
Management and Leadership
ยท Transport, Travel, and Cross-Border Coordination
ยท Manage fleet operations, ensuring safe vehicle usage, cost efficiency, and adherence to maintenance schedules.
ยท Coordinate cross-border shipments, customs, and legal processes for goods moving between Chad and Sudan.
ยท Ensure staff travel (road and air) is safe, well-coordinated, and aligned with security protocols.
ยท Liaise with external stakeholders, including LogCluster and government bodies, representing RI in logistics coordination platforms.
Behavior and Conduct
ยท Will ensure the highest standards of behavior inside and outside of work promotes the values in RIโs code of conduct and safeguarding policies
ยท Will be a model for ethical conduct standards for other team members
ยท Will ensure own actions and the actions of the teams members they manage do not impact the safety of the RI team and the vulnerable communities we serve
ยท Will ensure external stakeholders are aware of RI conduct and reporting mechanisms
ยท Report any concerns
5. Person Specification Skills, knowledge and expertise required for the role. Essential criteria