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ย Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.
Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
The Enterprise Authentication Services Team is anchored in the Enterprise Services (ITSEN) division in ITS. The primary programs that the ITSEN unit is responsible for is providing a wide range of technical infrastructure services to meet the institution's computing needs, from mid-range servers, large scale servers, and the respective system, network, and supporting software on those platforms. It provides engineering, integration, and system administration services for Server Administration, Server Security, Backup/Restore, Storage, Virtual infrastructure (on premise and in cloud) and Data Center Management.
We provide a meaningful, open, and collaborative environment. We have many interesting problems to solve, providing you an opportunity to develop your skills while contributing to the mission of the bank. We value teamwork, openness, curiosity, and persistence.
The IT Officer is responsible for designing, developing, configuring, testing, and operating large Splunk deployments. The candidate will help to define and implement the WBG Log Management vision, with distributed logging environments. This will require a broader understanding of the market and industry trends. The candidate must have a technical background and experience with Splunk or other similar platforms for collecting/analyzing logs from IT infrastructure and applications. Candidate should have strong scripting and programming skills. Experience with Cribl is a plus.ย
Roles and Responsibilities:
โขProvide technical support for the existing Splunk deployment and ensure it is running at optimal performance.
โขDesign and implement best practices for log management, build standards and guide clients in these best practices
โขIdentify gaps in existing operation, assign tasks to contractors
โขEstablish standards and best practices for managing log data and knowledge objects, taking into account security, e.g. RBAC, and usability
โขIdentify and implement improvements in the data quality, security and usability of the log data
โขIdentify and implement additional data sources, or new uses for existing data that will increase the value
โขProvide input on architectural design considering, changes in technology within the context of ITSโ current implementation and future roadmap.
โขAdvise on implementation of new features and components. Work with clients ensure the features are used correctly.
โขGuide contractual team members and oversee operational tasks.
Selection Criteria
โขMaster's degree with 5 years relevant experience or Bachelors Degree with a minimum of 7 years relevant experience.
โขRole Specific Experience: 5+ years of experience in being a key contributor for a large Splunk deployment (2TB per day +), or equivalent log management platform
โขAdvance knowledge of all facets of a Splunk deployment, Indexers, Heavy and Universal forwarders, Search heads, SHC
โขStrong Cribl experience is a plus
โขStrong Python scripting skills
โขAdvanced Splunk App Development skills
โขProven skills in supporting other platforms that enable extensive search, monitoring, analysis, and visualization of big data gathered from various ITS system components
โขStrong knowledge of Splunk Core, Enterprise security and ITSI
โขStrong knowledge of Splunk Query Language and the ability to create advanced dashboards
โขAdvanced understanding of log management and how to use UF and HF to manipulate inputs to create standard formats. Experience with Cribl is a plus
โขFamiliarity with performance analysis using performance monitoring and tuning tools.
โขStrong analytical thinking skills.
โขExperience in Agile Methodology
โขTeam player who works well with technical and non-technical resources.
โขStays abreast of new technology trends in project management area, and the broader IT industry.
โขExcellent interpersonal skills, including an ability to work effectively in a team/task force as a participant or team leader.
โขExcellent oral and written communications skills and experience interacting with both business and IT individuals.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at theย World Bankย andย IFC, including our values and inspiring stories.