Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
ย Context
The International Organization for Migration (IOM) is the UN Migration Agency.ย With 174 member states it is committed to the principle that humane and orderly migration benefits migrants and society. Established in 1951 and now active in over 400 field locations worldwide, IOM works with partners, government and civil society to:ย
- Assist in meeting the operational challenges of migration and mobility. ย
- Advance understanding of migration issuesย
- Encourage social and economic development through migration; andย
- Uphold the human dignity and well-being of migrants and mobile populations
IOMโs Regional Office for the East, Horn and Southern Africa oversees, plans, coordinates and supports IOM activities within the region. Through a team of specialists, the Regional office is responsible for project review and endorsement and provides technical support to Country Offices in the region which include Angola, Botswana, Burundi, Comoros, Democratic Republic of Congo, Djibouti, Eritrea, Eswatini, Ethiopia, Kenya, Lesotho, Madagascar, Malawi, Mozambique, Namibia, ย Republic of Mauritius (also covering Seychelles), Rwanda, Somalia, South Africa, South Sudan, Tanzania, Uganda, ย Zambia and Zimbabwe particularly in the area of project development, project implementation, monitoring and evaluation, resource mobilization, resource management, liaison coordination with regional and sub-regional governments, United Nations agencies and other key partners.ย
Building on the work of several missions in the region, the Regional Office in Nairobi is taking a lead role in the creation of an interoperable data ecosystem which will support the safe, secure, and effective use of beneficiariesโ personal data to ensure efficiency, effectiveness and accountability during a humanitarian response. A key part of this process is the development and roll out of IOMโs BRaVe registration system.
Under the overall supervision of the Programme Officer (IDP Registration) and the direct supervision of the Information Management Officer (BRaVe System Development), the incumbent will develop various modules of the BRaVe system to manage the end-to-end operation of the safe, secure, and responsible registration processes for humanitarian response
In particularย he/she will:ย
- Support the requirements gathering, analysis, design, development, testing, training, evaluation of user satisfaction and rollout BRaVe System.
- Support the development of BRaVe modules and implement the quality assurance measures to achieve the expected outputs.
- Support the deployment of the BRaVe system and its testing, including troubleshooting issues and releasing software updates in coordination with the teams;
- Facilitate the implementation of IOM policies and standards in particular data protection policy, ICT policy and standards and good practices at all stages of systems development.
- Support the documentation, development and delivery of user manuals and training programmes for the developed databases and systems under the purview of the Information Management portfolio.
- Support the required performance of the developed databases and systems to prevent andย minimize downtime or service interruptions, plan for systems (Software/Hardware) upgrades when necessary and assist the daily monitoring and adequate completion of databases and systems backups.
- Support in the design and delivery of capacity building initiatives under the purview of the Information Management portfolio.
- Contribute to produce regular progress reports on the key performance indicators
- Conduct data validation and cross checking to ensure proper and reliable data migration from within existing databases;
- Assist in the training and skills development support for BRaVe users and admins;ย
- Identify and troubleshoot bottlenecks in the process;
- Undertake duty travel when necessary;ย
- Any other duties that might be assigned Education
- Bachelorโs degree in Computer Science or a related field from an accredited academic institution with at least 3 years of work experience; or,
- High school diploma with at least five years of work experience in relevant fields Accredited Universities are those listed in the UNESCO World Higher Education Database. ย Experience
- Experience in managing data collection, entry and maintenance as well as in managing or developing databases is essential.
- Experience working on the development of case management systems is desirable Skills
- Technical capacity in systems analysis, development and programming using Microsoft .NET/C#, ASP.NET and/or ASP.NET MVC, coupled with JavaScript, HTML and jQuery.ย
- Technical capacity with SQL, Microsoft SQL Server, designing and maintaining relational databases is required.ย
- Ability to meet deadlines and work under pressure;
- Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds Languages
For all applicants, fluency in English is required (oral and written).
IOMโs official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. ย Required Competencies ย IOMโs competency framework can be found at this link. Competencies will be assessed during the selection process. ย Values - all IOM staff members must abide by and demonstrate these three values: - Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies โ behavioural indicators (Level 1)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.