The Foundation
We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, weโre committed to creating an environment for you to thrive both personally and professionally.
The TeamThe Business Operations division executes on several enabling capabilities that maintain the foundationโs operational infrastructure and programmatic impact. We strive to enable the foundationโs mission- and impact-driven work by maintaining an efficient, well-run global organization where employees can thrive and make their best contributions. Our goal is to provide innovative and scalable solutions to support the overall priorities, allocation, and leadership agenda with the highest standards of integrity and operational excellence. The division comprises Information Technology (IT); Facilities, Events, Travel, and Security (FETS); and the Office of the COO (OCOO) inclusive of Global Business Design and Strategy, Planning and Management functions.
Facilities, Events, Travel, and Security (FETS)
FETS is a business services and risk management organization serving and supporting the foundationโs mission around the world. The FETS organization is responsible for all aspects of real estate and office support, support to all foundation hosted convenings and events, the global travel support associated with programmatic and operational support, as well as all facets of physical security and cybersecurity risk management globally. The FETS team reports to the Chief Security Officer (CSO) and Director of FETS and is responsible to the Chief Operating Officer (COO) for the foundationโs Business Operations Division. The Strategy, Planning, and Management (SPM) team drives department-wide effectiveness and facilitates initiatives that require increasing complexity, cross-functional coordination, and strategic implementation. This team supports FETS-specific initiatives, collaborates across other operational functions within Business Operations, and engages cross-divisionally with teams outside of Business Operations. This team leads and supports strategic, financial, and operational goals, enabling the FETS department to carry out its remit of optimizing operations to facilitate programmatic impact by providing solutions that meet and anticipate the foundationโs evolving business needs.
Your Role
As the Senior Program Manager, Strategy, Planning & Management, FETS, you will join a small and mighty team while playing a critical role in supporting department strategy updates and reviews, portfolio execution, and pipeline management. This is a cross-functional role requiring systems & process-thinking, project management, organizational savvy, analytical expertise and multi-level proactive engagement. You are an organized, creative, thoughtful, and curious driver who identifies as a problem solver, trusted partner, key advisor to leadership, and subject matter expert in overall planning, communications, change management, and operational effectiveness. This role reports to the FETS department in the Business Operations division and will work in a hybrid remote arrangement from our Seattle, WA office, with an expectation of in-office engagement at least 50% of the month.
What Youโll Do:
Drive and support the planning and execution of initiatives within FETS, ensuring alignment across internal teams, operational functions, and cross-divisionally.
Support FETS leadership in driving strategy projects by analyzing data, translating goals into actionable plans, ensuring strategic alignment across project portfolios, and defining success metrics tied to divisional priorities.
Facilitate and lead preparation of materials for the annual planning process, future operations strategy reviews, and submission to the COO, EOAG, CEO, and Co-Chairs.
Work with the Deputy Director to provide guidance and recommendations to enhance department level operations and optimize the quality and efficiency of the delivery of key programs.
Provide project management support for department-level strategy implementation and planning activities.
Support the development and refinement of the FETS department strategic Vision, Mission, and Strategies as the team develops and continues to test and learn across its functions.
Be responsible for department-specific enhancements of onboarding, vendor management, knowledge management, annual planning rhythm of the business (ROB), and overall health and wellness of the division.
Develop departmental strategy and measurement plans and engage with key partners, including FETS XLT and other foundation and affiliate partners.
Provide the Deputy Director, Strategy, Planning, and Management with critical, clear, and forward-focused thought partnership.
Lead strategic planning efforts, including financial processes, budgeting, and forecasting, to advise leadership decision-making and progress tracking across FETS.
Lead and continuously improve the departmentโs infrastructure, including norms, processes, and structures, to support the departmentโs delivery against divisional strategic priorities.
Partner closely with the Senior Assistant to plan and design rhythm of the business meetings, communication and key events (e.g., retreat, cohort meetings).
Promote prioritization, efficiency, and productivity on the team by providing leadership and support in process development, implementation, and continuous improvement of tools, analysis, reporting, and organizational change.
Partner with FETS XLT to drive continuous learning, cultivate team cohesion, and coordinate virtual and in-person engagement opportunities.
Work closely with the CSO and FETS LT to build and strengthen strategic capabilities across FETS.
Your Experience:
We are looking for team members who enjoy working on complex problems and collaboratively crafting strategies that have the potential to transform the lives of people around the world. Candidates must be excellent teammates who are excited to work across a diverse set of issue areas.
We seek experienced professionals with demonstrated ability to support strategy and operations at large organizations. Additional knowledge and skills desired include: