FHI 360 is seeking a Senior Knowledge Management (KM) Advisor to oversee KM aspects of the USAID Global Resilience Against Drug-Resistant Tuberculosis (GRAD-TB) project. GRAD-TB is a five-year cooperative agreement targeting drug-resistant tuberculosis as part of USAID’s Global TB Strategy. The project will focus on providing DR TB technical assistance to USAID’s TB priority countries. The Senior KM Advisor will oversee the day to day technical and operational aspects of the KM portfolio. This role will also support or lead the development of KM activities for other national, regional, and global initiatives. They will prepare project and donor reports and drafts publications and external communications and lead the development or revision of best practice documents. They will coordinate and work with a diverse group of organizations, such as the Ministry of Health and Social Welfare (MOHSW), district health staff, several international and national development partner organizations, and the USAID mission to complete work.
Accountabilities:
Technical Requirements:
Leads the synthesis and curation of evidence and experience emerging from the project’s programming and routine data analysis.
Leads the development and execution of communications and dissemination strategies for project knowledge projects, including liaising with FHI 360’s corporate communications team, USAID’s communications team, and other strategic partners.
Works on problems of complex scope that require evaluation of variable factors.
Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions, with little supervision.
Networks with key internal and external personnel.
Provides input to senior technical leadership on guidelines and normative policies.
May interpret findings and make recommendations for improvements.
Project Design Implementation:
Work closely with senior project management to determine knowledge management priorities of the project and provide technical support for all project knowledge management activities.
Leads the creation of the technical portion of the project plan of a complex project or multiple projects, within the given resource and financial constraints.
Serve as point of contact and interact independently with project field-based colleagues on the production of knowledge management deliverables and keep senior project management apprised of activity progress.
Design and coordinate virtual and, where appropriate, in-person learning exchange activities.
Work closely with science writers, editors, designers, and language translation specialists to produce high-quality, audience-appropriate print and digital knowledge products, including peer-reviewed publications, blog posts, photo essays, technical briefs, reports and fact sheets, conference abstracts and presentations, and training materials and other technical tools.
Coordinates with technical and programmatic staff members to ensure that activities are performed as per award requirements and consistent with FHI 360 policy.
Provides broad global technical leadership to multiple components for moderate to complex programs.
Defines and develops solutions for major business or functional challenges.
Influences design and scope of KM initiatives and programs.
Develops strategies and tools for the design and implementation of specific KM components.
Coordinates with employees and consultants, on-site and in the field for situations that are less routine and more unusual.
Project/Program Reporting:
Contribute to the preparation of annual work plans and progress reports in a timely fashion for submission to USAID.
Reviews sponsor financial and technical reports.
Prepares and delivers presentations to sponsors on progress.
Coordinates with sponsors and partners on activities.
Quality Assurance:
Ensure that knowledge management activities are implemented according to established standards and meet contractual obligations; provide TA to others on those standards; and review/assess performance against standards.
Proactively identifies risks or challenges to technical deliverables and creates mitigation plan.
Reviews, analyzes, and evaluates the effectiveness of projects and makes recommendations for enhancements.
Ensures the quality of implemented technical activities and systems at all levels.
Other responsibilities:
May supervise team members, monitor performance, and lead professional development efforts.