OBJECTIVES OF THE PROGRAMME
The overall goal of the WHO Country Office, Philippines, is to support health development by ensuring a functional health care system that has the capacity to deliver responsive quality services that are accessible, affordable and equitable for all populations of Philippines. The administrative unit supports the Country Office with all the administrative requirement needed to achieve WHO goals.
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DESCRIPTION OF DUTIES
Under the supervision of the Operations Officer (OO) and guidance of the Head of the WHO Country Office, Philippines, the incumbent will carry out the following tasks:ย
- Provide routine technical support on the administration and operation of the Country Officeโs Local Area Network (LAN), Wide Area Network and communication including hardware/software requirement, network protocols, information security measures and assist in system integration through multiple LAN servers and protocols. Implement and maintain backup of servers to ensure that they meet the minimum backup requirements in accordance with the backup policy for country offices;ย
- Coordinate with the Information Technology unit in the Regional Office the installation set-up, implementation of and training for computer applications to facilitate workflow and implementation of technical programme, including standard office applications, e-mail services and regional applications (e.g. Plan of Action, Global Management System (GSM) and Imprest Account system) and other country office applications running in the country office LAN;ย
- Install, set up and assist in the configuration of new hardware and software in the Country Office and WHO supported projects in the country and certify compliance thereof with the standards and specifications set by the Regional Office;ย
- Assist on information technology training services leading to better use of IT resources by WHO through assessment of need;ย
- Assist with the assessment and evaluation of ICT needs in support of the Head of the WHO Country Office and national health programmes, and communicate results to the Regional Office for coordination and approval of action;ย
- Prepare and verify receiving reports of newly received data processing equipment for the Country Office and other WHO supported projects and dispatch them to the Regional Office;ย
- Perform any other ICT-related tasks as assigned by the Head of the WHO Country Office or the Regional Office Information Technology unit.
ย REQUIRED QUALIFICATIONS
Education
Essential: Completion of secondary education with formal training in the area of informatics and communication technology.
Desirable: Advance training in IT related courses including Microsoft Windows Operation System family and Microsoft Office Suite.
WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World ย Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United ย Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ .ย
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Experience
Enhanced WHO Global Competency Model:ย who-enhanced-competence.pdf
Essential: Minimum of five yearsโ experience in computer operation/application, hardware maintenance/trouble-shooting and software support.
Desirable: Experience in UN environment and other large organizations.
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Skills
- Good knowledge of microcomputer operation: working knowledge of Windows Operating Systems and Windows-based networking environment and Window-based Back Office server and desktop applications;ย
Knowledge of basic telecommunications technologies and Internet-based protocols;ย
Ability to work harmoniously as a member of a team, adapt to diverse educational and cultural backgrounds and maintain a high standard of personal conduct.
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WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Moving forward in a changing environment
Producing results
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Use of Language Skills
Essential: Expert knowledge of English.
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REMUNERATION
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at PHP 837,571 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
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ADDITIONAL INFORMATION
This vacancy notice may be used to fill other similar positions at the same grade level
Only candidates under serious consideration will be contacted.
A written test and/or an asynchronous video assessment may be used as a form of screening.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.
WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.
An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
For information on WHO's operations please visit: http://www.who.int.
WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
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