The Social Marketing and Communication (SMC) department, a department in FHI 360โs United States Programs, has distinctive competence in a science-based approach to social marketing and communication to address public health and other challenges in the U.S. SMC implements a diverse portfolio of social marketing, public relations, communication, and training and technical assistance projects in the U.S. that are funded by the Centers for Disease Control and Prevention, National Institutes of Health, Consumer Financial Protection Bureau, foundations, and private associations. In the past decade, our team has worked on issues such as diabetes, emergency and pandemic preparedness, obesity prevention, sexual health, HIV/AIDS, COVID-19, youth financial education, cancer, asthma, immunizations, violence prevention, access to health care, and tobacco control and cessation.
Job Summary:
Provides research and project support within Social Marketing and Communication (SMC), a department in FHI 360โs United States Programs. Assists the SMC research team with implementation of research and evaluation studies and, as required, supports other project and departmental efforts. Performs a variety of administrative duties including document preparation and word-processing, drafting routine correspondence, printing and mailing. Maintains, updates, and may establish various databases for tracking research studies. Maintains research files and responsible for ordering and shipping of supplies in coordination with all phases of the studies. Assists in the preparation and production of project reports, presentations, and other documents. Maintains specific activity files and other resource materials, in organized, accessible, up-to-date condition. Conducts press and Internet monitoring of issues related to project activities. Supports social and digital media monitoring tasks. Assists in data collection and computer data input, as needed. Assists in the administrative facilitation of project activities such as meetings, appointments, or other business communications with project staff, client, and partnering organizationsโ staff. Assists with conference and workshop preparation. Arranges travel for project staff and consultants; checking, submitting, and tracking expense reimbursements. Assists with research-related procurements such as subcontract and vendor agreements. We are currently seeking qualified research assistant candidates to support our portfolio of health communication research across a variety of topic areas in the United States, including diabetes prevention and management.
Accountabilities:
Performs administrative duties including purchasing supplies, assisting staff with technology and facilities issues, assisting with meetings, conferences/workshops, and other business communications, coordinating travel arrangements, assisting with procurement of services, and preparing minutes and presentations.
Coordinates, contributes to, reviews, tracks and revises assigned study-related databases and documents including protocols, monitoring plans, reports, and publications.
Supports data collection and preparing data for analysis (e.g., computer data input), as needed. Develops data tables. Completes quality assurance checks on the data.
Coordinates qualitative research activities including conducting recruitment, maintaining a recruitment database, scheduling participants, notetaking, and cleaning transcripts.
With guidance and oversight from a research lead, conducts literature reviews environmental scans, and other background research. Assists in the preparation and production of project deliverables (reports, presentations, and other documents).
Contributes to IRB paperwork and SOPs for small tasks. Drafts sections of reports (such as environmental scans), presentations, or other documents.
Conducts press and Internet monitoring of issues related to project activities.
Supports tasks related to actively measuring and monitoring social and digital media through analytics platforms.
Conducts data reviews to ensure quality and compliance standards.
Maintains central files and contributes to maintenance of SMC Research Team SharePoint site (e.g., organizing and renaming files, adding resources, creating databases)
Schedules and takes notes for meetings and conference calls.
Supervision Given/Received:
Normally follows established procedures on routine work.
Receives instructions on new assignments.
Typically reports to a Manager/Associate Director.
Education:
Associateโs Degree or its International Equivalent
Knowledge/Information Services, Communications, Education, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
Bachelor's Degree strongly preferred.
Experience:
Typically requires 0-2 years of public health research-related experience.
Working knowledge of concepts, practices, and procedures for conducting research studies.
Working knowledge of concepts, practices, and procedures related to social and digital media analytics and monitoring. Familiarity with Google Analytics and other digital and social media metrics services/platforms (e.g., Union Metrics) a plus.
Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
Must be able to read, write and speak fluent English; fluent in host country language as appropriate.
Prior work experience in a non-governmental organization (NGO), government agency, or private organization preferred.
Spanish-language fluency preferred.
Preferred Location: The District of Columbia, Maryland or Virginia
Typical Physical Demands:
Typical office environment.
Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
Ability to sit or stand for extended periods of time.
Ability to lift/move up to 5 lbs.
Technology to be Used:
Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements: Up to 10%
The expected US Based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.
US Based Hiring Salary Range: $45,000 - $58,00
International hiring ranges will differ based on location.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
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