JOB SUMMARY At CARE, we seek a world of hope, tolerance and social justice, where poverty has been overcome and people live with dignity and security. This has been our vision since 1945, when we were founded to send lifesaving CARE Packagesยฎ to survivors of World War II. Today, CARE is a global leader in the movement to eradicate poverty. In 2016, CARE worked in 94 countries and reached 80 million people with an incredible range of life-saving programs. We also put women and girls at the center of our work because we know that we cannot overcome poverty until all people have equal rights and opportunities. We believe that poverty is an injustice, poverty is solvable and together, we have the power to end it. CARE believes that everyone has the right to live free from abuse of any kind. We have a responsibility to keep children and vulnerable adults safe, and we are committed to protecting them in all our activities. This role has been created to ensure that we continue to protect people from sexual harassment exploitation and abuse, and that this is managed in a professional, sensitive, coordinated, accountable and urgent way, in line with best practices within CARE and the sector. The post holder reports to the CARE USA Director of Safeguarding and PSHEA and is responsible for socializing and raising awareness of CIโs Safeguarding and PSHEA policy by: Raising awareness Ensuring that CARE offices, in their region are prepared and able to respond to reports of Safeguarding violations SHEA (sexual harassment, exploitation and abuse) and CA (Child abuse). Raising awareness of the issues and CAREโs Safeguarding policy commitments, including our zero-tolerance approach through training and coaching - Ensuring that the global SHEA/ CA reporting mechanism (CAREline) is socialized and used by staff and related personnel in the region, taking responsibility to ensure that cases they are responsible for contain all relevant information, and evidence and that they are closed within the 60 day KPI Safeguarding and misconduct Investigations The post holder will be the Lead Safeguarding investigator in the region and will be accountable for ensuring that reports are followed up and survivor support mechanisms are in place. Although this is not their primary role, the post holder will also, as and when needed, or when required by the Workplace Investigations Manager, investigate HR related issues that are reported through CAREline (Ethicspoint) and will work in partnership with HRBPโs and Country office HR staff to ensure that these cases are managed in line with our investigation principles and closed out within the 60 day KPI. Safer Programs The post holder will work in partnership with the Senior Adviser Safer programs and take the lead in their region to manage the integration of the 7 safer program standards. This will include working with senior leaders and program staff, training and awareness raising, and taking forward lessons learned from the Safer Programs pilot that was completed in 2024. The standards include the following areas: budgeting, risk assessments, community-based reporting and feedback mechanisms, community awareness raising, survivor support mapping and communications Ensuring that community-based complaints mechanisms are designed, consulted on and communicated to staff and program participants and the wider community. Working with program colleagues in the region to ensure that PSHEA is mainstreamed into program design Working closely with country office (CO) PSHEA focal points and SHEA Investigators to deliver these objectives The post holder is also jointly responsible for the delivery of the Safeguarding and PSHEA team road map, working closely with the Safeguarding team to ensure that the HQ authorized training/ awareness raising program is delivered in country offices, and to support with investigations and capacity building of CO PSHEA focal points and investigators. Although the primary focus of the role is WA transition and WA region this is a global role therefore, travel is a key aspect of this role. The post holder is required to travel to locations of humanitarian disaster and conflict as part of this role and should be willing and able to do so. RESPONSIBILITIES Safeguarding Capacity Building and Awareness Raising Provide technical advice, and support to ARMU and Mekong Country Officeโs (COโs) on safeguarding issues including prevention of safeguarding concerns and response to concerns that are reported. Ensure that advice and guidance is in line with CARE USA and CARE International Safeguarding and PSHEA policies and protocols and is aligned with our principles and the survivor centered approach. As part of the global delivery team assist with the roll out of the HQ designed and endorsed awareness raising and training in accordance with the plans designed by the Safeguarding team, this includes staff training, leadership training, investigation training, focal point training and safer programs training. Work closely with CO PSHEA focal points and trained SHEA Investigators to build their skills and capabilities to support the work of the CO. Ensure that action plans are in place at the country office and regional level to facilitate continuous improvement in the prevention of and response to safeguarding and SHEA reports. Ensure that processes such as safer recruitment, MDS and good vetting practices are mainstreamed across the region. Investigations and Investigation Management Conduct investigations into Safeguarding and PSHEA cases that are allocated via Ethicspoint Complete investigations in line with CHS Investigator qualification training scheme standards (IQTS) and investigation principles Ensure that investigations are properly planned, and managed, that relevant managers are engaged and have signed off on the process In the case of safeguarding investigations ensure that a full risk assessment is completed ahead of the investigation, and that the risk assessment is update throughout the process in line with the principle of โDo No Harmโ. Where safety and security or legal risks are identified engage safety and security or legal for advice. Complete investigations, with investigation report and conclusions within the 60-day KPI - Ensure that investigations are both impartial and also align with the survivor centered approach Ensure that remaining actions are handed over to HR staff or work in partnership with HR staff where case is complex Where required conduct HR misconduct investigations, using the same processes and principles as safeguarding investigations Act as a mentor and coach to those that have completed investigations training but need to build their experience. Be accountable for ensuring that there is an update on each case for the weekly case management meeting so that effective monitoring can take place. Ensure that outcomes and recommendations align with CAREโs zero-tolerance approach to breached of the safeguarding policy. Work with the HQ Safeguarding team to ensure that there is a clear process in place for appropriate levels of vetting and checking for different levels of staff, this includes global criminal checks and the INGO misconduct disclosure scheme, taking a lead on this in the region. Work with legal and the talent acquisition team to ensure that these checks are rolled out, ensure that all staff are checked in line with agreed protocols. Ensure that clear vetting information is retained to protect the organization from those people that may wish to access vulnerable people, so that we can ensure that they are not recruited into the organization. Work with CO PSHEA focal points and HR staff to ensure that these practices are implemented at a local level. Safer Programs- Embedding Safeguarding into our Work Work with Regional management, Country office management and Program staff to ensure that safeguarding is embedded in CAREโs project and program work using our safer programs methodology. Work closely with Program Directors and Managers to ensure that all programs meet CAREโs safer programming standards and reinforce this as a program quality issue. Train and build awareness of program operational staff at all levels on the7 safer program standards. Using the resources and toolkit generated from our research pilot. Work with CO program and gender staff to ensure that Safeguarding and PSHEA is mainstreamed in project plans and program design Look for opportunities to communicate with external organizations, other INGOโs and partners to share information and guidance on our approach to safer programming. Scale this up in the region by creating networks and a community of practice where ideas and successes can be shared - Ensure that program management use the safer programs monitoring tools so that our work is evidence based, and data driven Emergency Response and Deployment Providing on the ground Safeguarding support and expertise during humanitarian emergencies in the region, this is a deployable role Ensuring that CARE staff and related personnel that are deployed have received onboarding in Safeguarding, and have signed the code of conduct Carrying out Safeguarding and PSHEA assessments, setting up processes for community complaints that are aligned with our safer program's standards. Working in coordination CARE staff, UNHCR and other actors/ INGOโs to provide a coordinated response Working with the other safeguarding Advisers to develop a roster of deployable safeguarding and PSHEA experts that CARE can draw on in emergencies Other Tasks as Delegated by the Director of Safeguarding and PSHEA Project work as delegated by the Director of Safeguarding and PSHEA Covering the work of Safeguarding team colleagues/ support to other regions Development of resources and materials etc.