Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact. Program / Department Summary Mercy Corpsโ global fraud and corruption team is a key part of the Mercy Corps Ethics and Compliance Department (ECD) and leads our organizational efforts to prevent, detect, deter and respond to fraud and corruption issues. The team reports to the Senior Director, Fraud and Corruption Investigations, who reports to the Chief Ethics and Compliance Officer (CECO). The global fraud and corruption team is bolstered by a global network of investigators and focal points working at the country level to investigate fraud and corruption and raise awareness about ethics and fraud and corruption. The Position Under the direction of the Senior Fraud and Corruption Investigator, the Regional Fraud and Corruption Investigator will serve as the focal point for ensuring compliance with Mercy Corpsโ ethics policies and procedures in either the Middle East or Africa. They will ensure that Mercy Corps takes all reports of misconduct seriously and investigates allegations of fraud and corruption thoroughly and impartially consistent with sector-wide best practices and donor expectations. The Regional Investigator will plan, conduct and prepare reports for assigned fraud and corruption investigations. They may be supported by Integrity Focal Points, who are field-based team members trained to support but not lead investigations. Investigations will be conducted in the field and remotely, working in diverse cultural contexts and time zones. Essential Responsibilities STRATEGY AND VISION
Deliver quality results even under difficult or changing conditions.Ensure that lessons learned are captured from fraud and corruption investigations for the agency to consider when revising policies, procedures, and training.Understands ethics related compliance requirements and what it takes to ensure a culture that takes ethical issues and obligations seriously.INVESTIGATIONS Ensure investigations are conducted in a manner that considers the safety and security of all involved Effectively plan and execute impartial, thorough, timely and confidential investigations into allegations of fraud and corruption Develop and draft timely investigation plans that identify risks Conduct whistleblower, witness, and subject interviews, both in-person and remotely Identify, collect, and review documentary evidence needed for investigations Prepare comprehensive investigation reports, which may be subject to third-party (donor) review, on a timely basis, working with other functions to provide clear recommendations for internal control improvements Discuss findings and recommendations with country-level senior management and other team members as required Coordinate with Integrity Focal Points to support investigation efforts when possible Maintain knowledge of Mercy Corpsโ internal policies and procedures Ensure investigation files are organized, thorough, and maintained in a confidential manner Maintain appropriate confidentiality within the agency and with third parties TRAINING AND AWARENESS Help build trust and confidence in Mercy Corpsโ reporting, investigation, and follow up systems, and foster a climate where team members feel confident and comfortable coming forward with issues In coordination with established onboarding processes, assist with the onboarding of new team members to ensure awareness and understanding of Mercy Corpsโ ethics policieConduct and/or coordinate regular anti-fraud and anti-corruption trainings for team members PERSONAL LEADERSHIP Consistently strive to exceed expectations and demonstrate flexibility, resilience and the ability to maintain positive relationships and composure, even under difficult circumstances Maintain high ethical standards and treat people with respect and dignity Demonstrate an awareness of personal strengths and development needs, modeling non-defensive behavior and openness to feedback; builds a culture of feedback and learning Identify a robust personal Work Plan that reflects Mercy Corpsโ performance expectations, including development objectives that contribute to Mercy Corpsโ objectives SAFEGUARDING RESPONSIBILITIES Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.Supervisory Responsibility
The Regional Fraud and Corruption Investigator has no supervisory responsibilities. Accountability Reports Directly To: Senior Fraud and Corruption Investigator Works Directly With: Senior Director, Fraud and Corruption; Integrity Focal Points; country-level senior management teams Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.