PUBLIC INFORMATION OFFICER

Org. Setting and ReportingThe United Nations Human Settlements Programme (UN-Habitat) is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities. UN-Habitat is the focal point for all urbanization and human settlement matters within the UN system. UN-Habitat works with partners to build inclusive, safe, resilient and sustainable cities and communities. UN-Habitat promotes urbanization as a positive transformative force for people and communities, reducing inequality, discrimination and poverty. The position is located in the External Relations, Strategy, Knowledge and Innovation Division (ERSKI) of UN-Habitat in Nairobi. Under the Director of the External Relations, Strategy, Knowledge and Innovation Division, the incumbent will be responsible for the following duties: Responsibilities• Takes the lead in strategy, planning, development and implementation of large, complex events (e.g. global promotional initiatives, public information programmes for a region, broad-reaching subject specific issues, etc.); where appropriate, works with departments, funds and agencies to develop ways to implement events system-wide and to incorporate the outreach message and themes into all relevant events and products. • Identifies resources and seeks funding and other assistance for major events. • Provides advice and expertise to managers, senior officers and other staff on a range of public affairs issues, methods, and approaches; anticipates and resolves planning/implementation issues/problems. • Develop strategic partnerships with key constituencies to elicit support for and maximize impact of planning objectives; serve as a /principal liaison on event management to media organizations, governmental bodies, national groups, private sector organizations, educational organizations, international organizations, etc. • Prepares or oversees preparation and implementation of a diverse range of event management products in support of major campaign initiatives. • Drafts complex outreach material for events and edits drafts prepared by junior officers. • Evaluates results and impact of events, reports on developments, trends and attitudes regarding the UN. • Represents the institution in meetings and conferences; fulfills engagements and makes presentations to groups on UN activities and advocate issues of concern; organizes United Nations coverage, organizes seminars, lectures, conferences, public events on major issues and events concerning the organization. • Build information networks; plans and oversees maintenance of publicly accessible information materials on the events; plans and develop outreach activities. • Manages events programme; produces materials for print/electronic/voice/visual outreach. • Assists is the day-to-day operation of the unit to include participating in coordination of substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving digital reporting and event management systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results. • May coordinate and direct a team of staff and/or mentor and supervise the work of junior officers on specific projects. • Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. CompetenciesPROFESSIONALISM: Knowledge of different aspects of public information and communication; ability to address a range of issues in the context of political developments, public attitudes and local conditions; ability to conceptualize, design and implement major information campaigns; ability to rapidly analyze and integrate diverse information from varied sources; ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships; ability to produce a variety of written communications products in a clear, concise style; ability to deliver oral presentations to various audiences; able to analyze and interpret data in support of decision-making and convey resulting information to management; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. COMMITMENT TO CONTINUOUS LEARNING: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. EducationAdvanced university degree (Master’s degree or equivalent) in international relations, business administration or related field is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable. Job - Specific QualificationNot available. Work ExperienceA minimum of seven (7) years of progressively responsible experience in public information, international relations, external communications and outreach is required. A minimum of seven (7) years of experience in conceptualizing, designing, managing and implementing of major international events is required. A minimum of seven (7) years of experience working with intergovernmental bodies is required. Experience in managing digital systems for events and outreach is required. Experience in leading a multi-cultural, multi-disciplinary team is required. Experience in handling systems with sensitive and confidential information is desirable. Experience in engaging with partners and stakeholders is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).