Deadline for ApplicationsMarch 1, 2026
Hardship Level (not applicable for home-based)A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeUNOPS LICA6
Target Start Date2026-05-01
Terms of Reference1. General Background
The Global Operations team within PSP is responsible for coordinating fundraising activities and sets targets and reports on performance for the fundraising network. The incumbent is a member of the Global Operations team and will support the team in further maintaining and improving the planning and reporting tools currently in place.
2. Purpose and Scope of Assignment
Under the overall supervision of Business Analyst Officer and Associate PSP Officer (BI Solution Developer), the incumbent will assist in the following:
โข Design and deliver highly usable and visually engaging web interfaces across the PSP global operations intranet platform.
โข Create, design, and maintain SharePoint site collections, sites, pages, lists and libraries to support PSP business needs.
โข Design application templates (where applicable), develop use cases and test cases, and perform software testing for the new modules under development to ensure system stability and data integrity prior to deployment.
โข Contribute to the redevelopment and enhancement of the PSP Web Applications and data models, including system testing, and ensure data accuracy, database integrity, and end-to-end workflow functionality.
โข Monitor and track progress on agreed action points and manage issues related to the PSP Web Application and related software products available in the production environment.
โข Develop, maintain, and update user guides for the PSP Web Applications and other systems preparing presentations or training materials as required.
โข Provide and maintain user access and permission for the PSP Web Applications and the PSP Digital Workplace through Microsoft Security Group and Office 365 Group, ensuring appropriate access control.
โข Collaborate with business users to translate objectives, requirements, and process flows into functional specification.
โข Design and implement custom solutions and workflow automations using Microsoft Form, Microsoft Power Apps, and Microsoft Power Automate to meet the needs of the PSP Network.
โข Develop, maintain, and update internal guidelines and documentation, including technical documentation, user guides, presentations, and training materials as required.
โข Assist in establishing and maintaining a comprehensive database with complete information for the annual Resource Allocation Process.
โข Prepare reference files for Quarterly Report and Planning, providing support to resolve data issues and ensure accurate data provided for PSP Operations.
โข Support the team and PSP network in validating, consolidating, and interpreting data using established reporting and analytics tools.
โข Design, develop, and deliver Power BI reports and dashboards based on the business needs of the PSP Network, ensuring accuracy and reliability of data published on the Power BI Service.
โข Analyze UNHCR Financial ERP and Synergy transactions to verify data accuracy within the PSP Investment BI Analytics Platform, while documenting data mapping and validation for the PSP Data Model, PSP Investment Model, and related datasets.
โข Prepare, validate, and submit data for corporate reporting exercises, including the Mid-Year Review, in collaboration with internal stakeholders and external partners, ensuring accuracy and timeliness.
โข Provide support to fundraising network end-users for established reporting queries.
โข Provide administrative and operational support to the team and carry out other related duties as required.
3. Qualifications and Experience
a. Education
โข High School Degree required
โข Preferred bachelorโs degree in fields like Computer Science, Computer Engineering, Management Information System, or related field
b. Work Experience
โข Minimum 3 years of relevant working experience with a High School Diploma and 2 years of experience with a Bachelorโs degree.
โข Previous working experience with the UN and/or exposure to work in similar contexts is considered an advantage.
โข Experienced in using Business Intelligence Solutions (reports, dashboards, scorecards) using Microsoft Power Query, Power View, Power BI, and Excel.
c. Key Competencies
โข Fluent in English
โข Good communication and writing skills.
โข Strong analytical skills.
โข Attention to detail.
โข Proven ability to meet deadlines and manage multiple priorities.
โข Ability to work collaboratively and effectively as part of a team.
โข Strong capability to rapidly produce, analyze, and interpret reports.
โข Experience in developing business intelligence solutions, including reports, dashboards, and scorecards, using Microsoft Power Query, Power View, and Power BI, DAX, as well as custom solutions using Microsoft Power Apps and Microsoft Power Automate and SQL.
โข Advanced proficiency in Microsoft Office applications, including Excel, Word, and Access.
โข Strong knowledge of Office 365 and SharePoint information delivery tools, or equivalent technologies.
Location and Conditions
This vacancy is open for applicants residing in Thailand.
This position is initially up to the end of the year with possibility of extension subject to budget availability and overall performance of the incumbent. It is a full-time role starting from 9:00am to 17:00pm Monday to Friday (40 hours per week).
Please note that only shortlisted candidates will be notified. No late applications will be accepted.
Standard Job Description
Required Languages
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Desired Languages
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Additional Qualifications
Skills
Education
Certifications
Work Experience
Other informationThis position doesn't require a functional clearance
RemoteNo