Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.
ย Contextย
Under the overall guidance of the Chief of Mission and direct supervision of the Project Officer and in close coordination with relevant units at the Country Office, the successful candidate will support the implementation of protection programming by providing administrative support including supporting individualized case management to vulnerable migrants and victims of trafficking.ย
Conduct intake interviews, needs assessments, risk evaluation, and follow-up for Cambodian and foreign vulnerable migrants and victims of trafficking; apply IOMโs vulnerability model to assist migrants exposed to violence, exploitation, or abuse.
Provide individualized case management and Coordinate the provision of humanitarianย
assistance to vulnerable migrants with implementing partners, service providers, and local authorities including access to safe shelter, healthcare, psychosocial support, and reintegration services.
Maintain regular communication with migrants to ensure understanding of procedures and readiness for each stage; Engage in trust-building and adapted communication strategies to foster safe environments for disclosure and support.
Support engagement with civil society actors through regular contact, organizing consultations, meetings and information exchange.
- Draft status reports, identifying shortfalls in delivery and bringing them to the attention of the supervisor.ย
- Organize meetings, workshops and training sessions.ย
- Respond to general information requests and inquiries; set up and maintain files/records.
- Perform other related duties as assigned. Education
- School diploma with three years of relevant experience; or,
Bachelorโs degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.ย Experience
Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;
Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.ย Skills
- In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and,
- Knowledge of UN and bilateral donor programming.
- Knowledge of financial rules and regulations.Languages
- Fluency in English and Khmer areย required (oral and written).IOMโs official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.ย Required Competenciesย IOMโs competency framework can be found at this link. Competencies will be assessed during the selection process.ย Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies โ behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.