Programme Support Associate

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.   Please note: This is a re-advertisement of VN AT2024/11 Programme Support Associate. All candidates' applications  for VN AT2024/11 will be kept on file and considered for this vacancy. Hence, there is no need to re-submit the application.   Context

The IOM Country Office for Austria works on a number of different topics such as research and migration law; labour mobility & social Inclusion; migrant protection, including of trafficked persons and migrant children, family reunification, assisted voluntary return and reintegration, visa support and refugee resettlement. The Programme and Policy Support Unit (PPSU) provides crosscutting support for project development, monitoring and evaluation (M&E), reporting, data analysis, knowledge management, external communications, and donor relations at IOM Austria.

Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Head of PPSU, and in close collaboration with the relevant units as well as regional thematic specialists, the Programme Support Associate will support the Country Office (CO) with programme development and implementation, M&E, reporting and donor liaison.

1. Retrieve, compile, analyse, and present information on migration trends and upcoming issues of relevance, donor priorities and funding opportunities.
2. Support drafting of project proposals and concept notes in coordination with the relevant units, resource management staff, in line with IOM policies, standards and other internal procedures, including Project Information and Management Application (PRIMA), and assist the CO in resource mobilization efforts.
3. Support project development of thematic units by checking whether proposals comply with IOM and donor requirements for M&E including assisting in establishing the project/programme logic and adequately planning and budgeting for monitoring activities, results, financials, and risks and for evaluation.
4. In close collaboration with Project Managers, the Resource Management Unit (RMU), operational teams and implementing partners, facilitate compliance with IOM monitoring requirements, including M&E plans and tools, and use of PRIMA, for gathering and utilizing quality data in reporting on performance and results of programme/projects, in line with IOM and donor reporting requirements.
5. Support the timely and accurate preparation and submission of project reports in line with IOM’s and donor’s requirements; Review draft periodic and activity-specific reports as required.
6. Draft notes, briefs, factsheets, and other information and visibility products and resource mobilization tools; research, draft and review other documents necessary for project development, reporting, and donor liaison purposes.
7. Support knowledge management and processes for internal learning and reflection, suggest key performance and learning questions, indicators and parameters for monitoring performance and achievements of programmes/projects, for comparing it to purposes and targets, and for preparing evaluations and using evaluation findings.
8. Based on rolling analysis of M&E findings and reporting on performance of programming, provide recommendations on options aimed at enhancing effectiveness and efficiency, and achieving maximum strategic programme responsiveness as well as accountability to beneficiaries.
9. Prepare and attend official meetings, seminars, conferences, training courses and undertake duty travels if required.
10. Provide technical inputs for CO strategies, programme strategies and activities for strategy development, monitoring and review through a consultative process with senior management and programme staff, and coordinate distribution to donors, authorities, partners, other UN agencies and stakeholders.
11. Perform such other duties as may be assigned. Education
    • School diploma with five years of relevant experience; 

      OR

      • Bachelor’s degree or equivalent or higher in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Law or related fields from an accredited academic institution with three years of relevant professional experience. Master’s degree or equivalent in these areas is a distinct advantage. Accredited Universities are those listed in the UNESCO World Higher Education Database.   Experience
        • Proven experience in migration related research activities and drafting strategic and policy documents;
        • Progressive experience in results-based project development and management, including monitoring and evaluation and reporting;
        • Minimum two years of relevant professional experience in the field of migration;
        • Experience in liaising with governmental authorities, national/international institutions and non-governmental organizations. Skills
          • Proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint, Teams, etc.
          • Excellent communication skills;
          • Excellent writing skills in English and German;  
          • Strong analytical and creative thinking skills;
          • Proven interpersonal and intercultural skills with an attention to detail.
          • Knowledge of the Austrian and EU migration and asylum policies and context is a distinct advantage. Languages
            • For this position, fluency (C1 and above) in German and English is required (oral and written). IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
            • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
          • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
        • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
      • Courage: Demonstrates willingness to take a stand on issues of importance.
    • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 1)
    • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
12. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.