Programme Assistant

Background   Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories. 
  UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The UNV Field Units (FU) are accountable for the mobilization and placement of UN Volunteers in UN Agencies, Funds, and Programmes focused on peace, development, and humanitarian needs. The UNV Field Units represent and position UNV in the respective countries and bring UNV’s services and solutions closer to its partners from UN entities, volunteer involving organisations and recruitment partners from governments, civil society organizations, academia, and private sector. 

Under the supervision of the Programme Specialist, the Programme Assistant provides administrative and operational assistance in the UNV Multi-Country Field Unit covering four Maghreb countries (Tunisia, Morocco, Libya, and Algeria), in support of onsite and online volunteer mobilization, assignments management and talent acquisition.
 

Duties and Responsibilities
Support to volunteer mobilization and deployment 

• Support onsite and online volunteer mobilization through timely initiation of/follow-up on volunteer recruitment in UNV Unified Volunteering Platform, and through sharing proforma costs upon request and supporting connections with the Multi-Country Coordinator on potential specific/new demands. 
• Support the entry on duty and assignment management of UN Volunteers including follow-up on contracts nearing end dates. 
• Support  the Multi-Country Field Unit Talent Acquisition efforts informed by Regional and Corporate strategies and action plans.
• Assist on the logistical and travel arrangements of International UN Volunteers in duty station attending UNV workshops abroad. 
• Undertake tasks for the local support of the UN Volunteers and recognized dependents in the country including in the cases of medical evacuation, security evacuations or the death of a UN Volunteer. 
• Assist UNV HQ in ensuring all conditions are met before the payment of final entitlements to UN Volunteers at the end of their assignment. 
• In consultation with the Online Volunteering (OV) Programme Associate in the Regional Office, act as a focal point for online volunteers and accreditation of OV service organizations, focusing on supporting host entities with developing OV opportunities through advocacy engagements and promoting the concept of OV. 

  Administrative and logistical support

  • Maintain inventories of all UNV-supplied, non-expendable equipment.
  • Initiate and follow-up on procurement requests of the Multi-Country Field Unit.
  • Prepare payment files and submit payment requests, ensure that all payments are processed in collaboration with UNDP.
  • Perform other administrative duties as may be required. 
     

    The Programme Assistant is part of the UNV Regional Office for the Arab States team and works in collaboration and under the direct supervision of the Programme Specialist for Maghreb.
     

    Competencies
    Core Competencies   Achieve Results
    • Plans and monitors own work, pays attention to details, delivers quality work by deadline

      Think Innovatively

      • Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 

        Learn Continuously

        • Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

          Adapt with Agility 

          📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

          ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

          • Adapts to change, constructively handles ambiguity/uncertainty, is flexible 

            Act with Determination 

            • Shows drive and motivation, able to deliver calmly in face of adversity, confident

              Engage and Partner

              • Demonstrates compassion/understanding towards others, forms positive relationships

                Enable Diversity and Inclusion

                • Appreciate/respect differences, aware of unconscious bias, confront discrimination 

                  Cross-Functional & Technical competencies  Knowledge Generation

                  • Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.

                    Working with Evidence and Data

                    • Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making

                      Communication

                      • Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. 

                        Documents and records management  

                        • Overall document (hard or electronic) management; registry and retention policy including storing and archiving   Required Skills and Experience   Education:
                          • Secondary education is required;
                          • University Degree in Business Administration, Public Administration, or related field will be given due consideration, but it is not a requirement.
                          • Certification in administration, accounting or finance is desirable.  Experience:
                            • Minimum of 5 years (with high school diploma) or 2 years (with bachelor’s degree) of relevant experience in administration and/or programme support services;
                            • Experience using computers and office software packages (ERP, MS Word, Excel, PowerPoint, etc.) is required
                            • Experience in handling of web-based management systems is highly desirable
                            • Experience in records management, keeping track of organizational records and/or information is desirable
                            • Experience in meeting coordination: scheduling meetings, preparing agendas, taking minutes, and distributing follow-up actions is desirable
                            • Fluency in Arabic, French and English is required   Disclaimer
                              • Only short-listed applicants will be contacted.
                              • The successful candidate will hold a UNDP National Personnel Service Agreement contract.
                              • This post is for local recruitment only. It is open to citizens of Tunisia. All travel, interview and relocation costs, if any, incurred to take up an appointment at the duty station in Tunis are at the expense of the applicant. 
                                  Important information for US Permanent Residents ('Green Card' holders)    Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.  
                                  UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
                                  Applicant information about UNDP rosters   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
                                  Non-discrimination 
                                  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   
                                  UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 
                                  Scam warning 
                                  The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.