Description
Location: UK, Jordan, Kenya, or any Mercy Corps registered location Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position. Position Status: Full Time, Regular Salary: Starting salary for this role in UK is 37,040 GBP - other countries commensurate on local benchmarkClosing date: Submit CV and cover letter to be submitted before end of 24th October
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action โ helping people triumph over adversity and build stronger communities from within. Now, and for the future.
THE TEAM:
The People Team ensures that Mercy Corps has the resources, systems, culture, and support in place to drive an ambitious global mission while ensuring our individual team members thrive. With the support and contributions of the individual units, the People Team seeks to foster and achieve fulfilled, equitable, inclusive, diverse, and high performing global teams. We do this through recruiting and retaining the best global talent and shaping this talent into our future leaders through equitable development opportunities, and then by driving strategic partnership at all levels of the organization. We steward the organizational culture through our systems, structure, and processes and align conversations around diversity, equity, and inclusion, wellbeing, compensation, learning and leadership; and connect all of this to our core operations and overall mission.
The People Experience team, one of the five Centers of Excellent within the People Team, seeks to enhance our team member experience by fostering a safe, inclusive, and engaging environment where every team member can grow and belong. Our team proactively integrates programs that build and sustain high performing and engaged team members across Mercy Corps. We focus on helping the organization attract, grow and retain people who can achieve their goals while effectively championing Mercy Corpsโ purpose, mission, and values.
THE POSITION:
As a Program Officer with the People Experience team, you will help manage the \"People with Possibility\" program. You will also support the implementation and management of other initiatives, such as launching the All Voices Global Engagement Survey and supporting critical workstreams related to the talent lifecycle, such as onboarding, offboarding, and performance management processes. In this role, you will leverage your time management, communication, stakeholder engagement, and administrative expertise to coordinate and enhance the delivery of these key programs aimed at enhancing organizational culture and employee experience. This position demands strong collaboration, consistency, and dedication. Agility is essential, as you will need to manage and support multiple initiatives and programs simultaneously.
KEY AREAS OF RESPONSIBILITY:
Program and Administration Management for People with Possibility Program:
โ Lead in managing and implementing the People with Possibility program, managing the delivery of the online program for globally dispersed teams.
โ Facilitate or support the facilitation of People with Possibility (PwP) kickoff sessions globally.
โ Maintain a system for tracking global participation and impact of PwP, proposing adaptive changes.
โ Support the integration of PwP into the entire Mercy Corps People Experience strategy, making connections across the People Team and to global strategic initiatives.
ยท Track requests for changes in programs or content for regular updates to online tools and programs.
Program and Administration Management for People Experience:
โ Provide program management and implementation support for implementing key People Experience programs/initiatives, ensuring alignment with organizational goals, including People with Possibility, All Voices Global Survey, Onboarding, Offboarding, Performance Management, and other relevant People Experience initiatives and projects.
โ Provide support for the global roll-out structure designed to encompass all members of the organization for initiatives such as All Voices Survey, Onboarding, Offboarding, Performance Management.
โ Coordinate the maintenance of regional communities of practice for various People Experience initiatives, including liaising with regional focal points and creating additional content for online and in-person communities.
โ Identify opportunities for integrating best practices and principles across People Experience projects, fostering collaboration and synergy.
โ Collaborate with key People Team and People Experience team members to equip them to support and advocate for PwP and other key People Experience initiatives (including, but not limited to, external presentations, internal trainings, and kickoffs).
โ Support the integration of People Experience initiatives into the broader People Experience strategy, making connections across the People Team and to global strategic initiatives.
โ Track requests for changes in programs or content and conduct regular updates to online tools.
Communication and Partnerships
โ Use Workplace and other communication channels to effectively disseminate information about PwP, and other People Experience initiatives across the organization, fostering engagement and sustaining interest.
โ Collaborate with relevant stakeholders to ensure representation and promotion of key programs at strategically significant organizational events.
โ Maintain and distribute a database of PwP participants/graduates on a regular basis including ensuring that program graduates are recorded in the Learning Management System.
โ Maintain valuable relationships with key stakeholders and external partners in collaboration with program leads. Prepare drafts and outlines for internal and external reporting and proposals.
โ Design the communication outreach plan with PwP