FULL-TIME JOB VACANCY
OPERATIONS MANAGER
Operations Department
Toronto, Canada
Application Deadline: Open Until Filled
Clarity Recruitment has been exclusively retained for this engagement. Express interest in this role by applying directly through the posting on Clarityโs website. You can apply by clicking here and hitting the Apply Now button. All inquiries and discussions will be considered strictly confidential.
The Financial Operations team of Human Rights Watch (HRW) is seeking applicants for the position of Operations Manager to provide day-to-day support in ensuring the smooth and efficient running of HRWโs Canada office, with finance responsibilities accounting for about 70% of this positionโs time. This full-time position is based in Toronto, Canada and reports to the Operations Project Manager based in London, United Kingdom.
The successful candidate may have the option to work remotely, but will be expected to work from the Toronto office at least 3-4 days a week. We aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.
Responsibilities:
Finance
1. Act as the local Finance representative and assist with the implementation of Finance policies;
2. Manage bank accounts and cash flows for Toronto;
3. Prepare, plan, and monitor the Toronto office budget;
4. Record all monthly financial activity into the organizationโs financial system;
5. Process financial transactions, including payroll, pensions, monthly bill payments, expense reimbursements, and disbursements;
6. Run internal and external financial reports and update reports, project schedules, and operating budgets;
7. Plan, prepare, and coordinate with relevant stakeholders the annual external audit process;
8. Work with financial service vendors, such as auditors, accountants, and governmental tax offices;
9. Prepare accounts analysis, soft closures, quarterly closes, and year-end closes;
10. Manage corporate tax duties, including federal and provincial reporting, tax payments, and refunds;
11. Regularly update fixed assets inventory;
12. Work in coordination with the Development Director and Finance to prepare inter-company contracts, transfers, and payment schedules; and
13. Process, track, and file inter-company and grant payments; and
14. Produce project financial reports and funds analysis.
Legal/Governance
1. Liaise with General Counsel on issues in relation to the Canadian legal, charitable status, registrations, and related requirements;
2. Ensure compliance with local laws, and liaise with general counsel on issues related to corporate and governance laws, labor laws, charity, health and safety laws;
3. Plan, organize, and coordinate Board meetings, prepare and distribute all necessary documents, take minutes, and carry out other administrative duties related to Board coordination; and
4. Ensure all entity information is updated on HRWโs entities database.
Human Resources
1. Act as the local HR representative and assist with the implementation of HR policies locally;
2. Respond to staff on general HR queries;
3. Maintain a good understanding and working knowledge of and compliance with local employment laws;
4. Keep up to date with local HR legislations and practices;
5. Assist with the recruitment, on-boarding, and departure of local staff, fellows, consultants, and interns;
6. Administer and process local employee payroll, pensions, health benefits, and insurance;
7. Assist with updating the local Employee handbook with changes in local laws;
8. Liaise with local government offices, insurance and pension providers, and other HR service providers;
9. Research and assist with immigration, visas, and relocation of employees; and
10. Maintain a unified filing system and attendance management database.
Facilities Administration
1. Maintain the smooth and effective functioning of the office;
2. Handle general office maintenance and facilities issues;
3. Liaise with the landlord on issues relating to the premises;
4. Engage suppliers and providers and negotiate commercial and services contracts in a cost-effective manner;
5. Oversee office moves, configuration, and space sourcing;
6. Answer general post, email, and telephone inquiries;
7. Coordinate office social events and related logistics;
8. Maintain office security and protocols and manage local office procedures; and
9. Ensure office safety standards are in compliance with local regulations.
Information Technology
1. Liaise with IT/helpdesk to troubleshoot computer problems and back up and update network files as necessary;
2. Liaise with IT or local phone service and internet provider to troubleshoot phone and internet problems;
Other
1. Carry out other duties as necessary.
Qualifications:
Education: A bachelorโs degree or equivalent qualification/training in finance, accounting, business administration, nonprofit management, human resources, or a related field is required. CPA or an equivalent qualification is desirable.
Experience: A minimum of five (5) years of operations or administrative experience, preferably in a global organization, is required. Experience in accounting, bookkeeping, nonprofit management, and/or human resources is highly desirable. Experience with Canadian charity regulations and requirements and Canadian tax regulations is required.
Related Skills and Knowledge:
1. Experience with accounting and expense management software, such as Netsuite and SAP Concur, is required.
2. Experience supporting charity Boards and working with external bodies, including auditors, tax authorities, and other official bodies, is highly desirable.
3. Relevant professional accounting qualifications are required.
4. Proficiency in Microsoft Office suite, including advanced Excel skills for financial analysis and reporting is required.
5. Demonstrated ability to be a self-starter, proactive, and able to work independently with minimal supervision is required.
6. Strong project management skills, including the ability to develop and manage workplans, track and monitor tasks and deadlines, and effectively self-manage tasks and workflow is required.
7. Excellent organizational skills, with the ability to work accurately under pressure, pay close attention to detail and meet deadlines is required.
8. Strong communication and presentation skills, with the ability to communicate effectively and present information accurately to a range of stakeholders including Canadian Board, and relay financial information in a clear and concise manner is required.
9. Ability to handle confidential information discreetly and maintain confidentiality at all times is required.
Salary and Benefits: HRW seeks exceptional applications and offers competitive compensation and employer-paid benefits.
Contact:
Clarity Recruitment has been exclusively retained for this engagement. Express interest in this role by applying directly through the posting on Clarityโs website. You can access the posting by clicking here and hitting the Apply Now button. All inquiries and discussions will be considered strictly confidential.
Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.
Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.