Are you aiming to work for an organization where it is worthwhile investing your personality, your skills and your time? Are you looking for a job that is exciting and has clear goals? Welcome to Welthungerhilfe! We are one of the largest and most respected private organizations for development cooperation and humanitarian aid in Germany. We are a politically independent and non-denominational organization, our value-oriented actions are always based on humanitarian principles. Our vision is a world in which everyone has the chance and the right to lead a self-determined life in dignity and justice, free from hunger and poverty.
Welthungerhilfe's Head Office is in Bonn, Germany whilst the Syria Response is managed from our Country Office in Gaziantep. Welthungerhilfe was established in Turkey in 2013 specifically to help people who are affected by the Syria Crisis. Since then, the organisation has expanded its program scope and scale to make the greatest possible contribution to meeting humanitarian needs in Turkey and North West Syria. Welthungerhilfe has field offices in Azaz, Afrin Idleb, as well as Ankara, Istanbul, Hatay and Mardin. The Syria Response program includes food security, WASH services, Shelter and NFI services, protection, early recovery and livelihood.
If you want to become part of this joint mission in Turkey, Syria and Lebanon, we look forward to receiving your application as:
Job Title: Operations Expert
Location: Damascus-SyriaReports to: Head of Operations
Contract Type: Full-time
Overview:
The Operations Expert plays a strategic and technical leadership role in ensuring the effective and compliant delivery of logistics and supply chain functions in Syria.
The incumbent will be responsible for procurement, fleet, inventory, partner logistics, and facility management in Syria, while also exploring procurement opportunities and managing supply chains from Turkey into Syria for the goods and equipment not available inside Syria. The role ensures that all operations activities align with WHHโs standards, donor requirements.
Key Responsibilities
1. Procurement Management
Lead and coordinate procurement processes in Syria. Ensure all procurement activities are transparent, cost-effective, and aligned with donor and organizational policies. Develop and maintain procurement plans with program teams and ensure alignment with project timelines. Negotiate and manage vendor contracts; monitor supplier performance. Oversee procurement documentation, including tender dossiers, evaluation reports, award decisions, purchase orders, and contracts. Review and support procurement plans from Heads of Projects (HoPs), ensuring compliance and timely execution. Build and maintain a supplier database.3. Fleet Management
Oversee fleet operations to ensure safe and efficient use of vehicles. Monitor maintenance, repairs, and fuel consumption. Implement fleet management software (e.g., FleetWave). Promote cost-efficiency and sustainable travel practices. Submit annual vehicle-related environmental impact data (e.g., carbon footprint).4. Partner Logistics Management
5. Inventory and Asset Management
Collaborate with Logistics Manager (Gaziantep based) to track asset allocation and perform annual physical verifications. Manage Logistics officersโ to ensure asset management is done in accordance with WHH and donor regulations. Ensure asset records are updated and losses or damages are properly reported and investigated.6. Warehouse Oversight
Monitor warehouse operations inside Syria, ensuring proper documentation and safe storage conditions. Supervise inventory management, dispatch procedures, and record-keeping.7. Facility and Office Management
Oversee administrative and facility-related functions for WHH Syria office and guesthouses. Ensure timely payment and maintenance of utility services. Coordinate with IT and Admin for office functionality and repairs.8. Administrative and Guesthouse Support
Oversee logistical support for expat staff in Damascus (e.g., transportation, translation, maintenance). Manage coordination with cleaning staff, utility services, and local vendors. Support arrangements for expat needs such as mobile data top-ups, cash exchange, and transport.9. Team Management
Supervise procurement, logistics, and supply chain staff. Provide coaching, performance evaluation, and training. Foster an environment of continuous learning and improvement.10. Coordination and Communication
Facilitate regular coordination meetings with project teams and supply chain staff. Maintain effective communication with HoPs, partners, suppliers, and relevant stakeholders.Qualifications and Experience
Education
Bachelorโs degree in Supply Chain Management, Logistics, Business Administration, or related field. A Master's degree is an asset.Experience
Minimum 3โ5 years of relevant experience in logistics/procurement, preferably in the humanitarian or development sector. Proven experience of conducting high value procurements through National tenders and market assessments modality. Proven experience of partners management, their capacity building, reviewing and monitoring their procurement and logistics functions ensuring that policies and procedures are followed, and risks are mitigated.Skills
Strong understanding of Syriaโs operational environment. Strong knowledge of operational challenges inside Syria. Excellent experience of partners management, identifying gaps and capacity building Expertise in procurement regulations, contract management, and supply planning. Strong team leadership and capacity-building skills. Excellent organizational, analytical, and communication skills. Proficiency in Microsoft Office; knowledge of logistics/procurement systems preferred.Languages
Fluent in English and Arabic.