Operations - Associate (Operations and Quality Assurance)

Background Information - PSC

Peace and Security Cluster

For over 20 years, the United Nations Office for Project Services (UNOPS) Peace and Security Cluster (PSC) has served as a key implementation platform supporting the work of its largest partner, the United Nations Mine Action Service (UNMAS). Through a strategic partnership, PSC delivers interlinked portfolio, programme, and project management services, reinforced by robust oversight and risk management controls tailored to operations in complex and high-risk environments.

Operating under the leadership of the Cluster Director - who holds overall authority and accountability for PSC’s performance on behalf of its clients - the Cluster provides day-to-day management of UNMAS field programmes. This includes comprehensive support across human resources, procurement, contract management, planning, implementation and financial oversight, ensuring full compliance with UNOPS rules and regulations and donor requirements.

PSC’s service delivery is complemented by cross-cutting initiatives, including knowledge and information management, gender equality, diversity and inclusion and quality assurance. The Cluster enables agile deployment and operational flexibility, allowing field programmes to respond swiftly to shifting needs in dynamic operational contexts. It also plays an essential role in donor reporting and visibility, ensuring that funding is used transparently and effectively.

Established in 1997, the United Nations Mine Action Service (UNMAS) works to eliminate the threat of landmines, explosive remnants of war (ERW), and improvised explosive devices (IEDs). UNMAS leads operational responses, coordinates mine action across the UN system, and contributes to global standards and policy development. UNMAS supports the UN's vision of \"a world free of the threat of landmines and unexploded ordnance, where individuals and communities live in a safe environment conducive to development, and where mine survivors are fully integrated into their societies.\"

Operating under mandates from both the UN General Assembly and Security Council, UNMAS functions as a specialized service within the Department of Peace Operations (DPO).. UNMAS operates under UN legislative mandates of both the General Assembly and the Security Council, or at the request of the UN Secretary-General or his designated official. When instructed by the Security Council or called upon by Member States, UNMAS deploys under humanitarian, peace and security mandates.

UNMAS main headquarters is in the UN Secretariat, New York with a sub-office in Geneva. UNMAS provides direct support and assistance in the areas of explosive hazard threat mitigation to 18 countries/territories/missions, has a standby rapid response capacity and global technical advisors in the field of IEDs and Weapons and Ammunition Management. As an office within DPO, UNMAS supports peacekeeping and special political missions in accordance with Security Council mandates. UNMAS chairs the Inter-Agency Coordination Group on Mine Action (IACG-MA) and leads the Mine Action Area of Responsibility under the Global Protection Cluster. It also chairs the IMAS Review Board and leads the UN Coordinating Task Force on IEDs, supporting the Secretary-General’s Disarmament Agenda.

Background Information - UNMAS Sudan

The UNMAS Sudan Programme, based in Port Sudan, works in close coordination with the National Mine Action Authority (NMAA), the UN Country Team and humanitarian partners. The project aims to protect civilians from the threat of explosive ordnance (EO) and strengthen the resilience of conflict-affected communities through a comprehensive, gender-mainstreamed and conflict-sensitive mine action response. It also supports broader humanitarian, early recovery and stabilization efforts by enabling safe access to areas contaminated by EO.

UNMAS Sudan’s key activities include land release operations; delivery of both direct and indirect Explosive Ordnance Risk Education (EORE), tailored to different gender and age groups; and provision of technical advice to humanitarian, development, and peacebuilding (HDP) actors to help them safely operate in EO-affected environments. The project also leads the coordination of the Mine Action Area of Responsibility (MA AoR) in Sudan, co-chairing the sector under the Global Protection Cluster framework. Through this role, UNMAS ensures that mine action is effectively integrated into humanitarian coordination mechanisms and that EO threats are adequately understood and addressed at all levels.

In addition, the project plans to strengthen its engagement in Victim Assistance (VA), particularly in support of EO survivors - an area that has seen limited attention since the onset of the current conflict. This includes efforts to reactivate the VA pillar within the MA AoR and improve coordination, referral pathways and advocacy for services and support to victims.

While the Programme’s current operational footprint is primarily focused on areas under the control of the Sudan Government - especially urban areas in Khartoum and Al Jazirah - UNMAS Sudan aspires to expand its outreach to all EO-affected regions, addressing both legacy contamination and new threats emerging from the ongoing conflict.

Under the direct supervision of the UNMAS Operations/Quality Assurance Officer, the Operations - Associate (Operations and Quality Assurance) will perform the following duties:

Field Monitoring & Quality Assurance (QA)

Conduct field monitoring and QA missions in alignment with project plans.

Support capacity-building initiatives for national NGOs and mine action centers.

Coordination & Representation

Facilitate coordination among Explosive Hazard Sub-Cluster members and support UNMAS engagement in Protection Clusters to strengthen humanitarian mine action (HMA) responses.

Liaise with national mine action authorities and external stakeholders.

Operational Support

Assist in overseeing UNMAS mine action operations at the sub-national level, ensuring implementation and completion.

Provide operational support to UNMAS field offices (e.g., South Kordofan, Blue Nile).

Victim Assistance & Training

Support victim assistance programs, including data collection, training, and coordination meetings.

Assist the Mine Action Advisory Team in training delivery and material development.

Reporting & Documentation

Draft progress reports and provide substantive inputs for project reports.

Translate documents (Arabic/English) in line with UN standards.

Incident Management & Analysis

Contribute to investigations of mine-related incidents/accidents.

Analyze project reports and recommend adjustments as needed.

Administrative & Logistical Support

Organize internal/external meetings, prepare briefing materials, and record minutes.

Maintain tracking systems for pending issues and follow up on action points.

Education:

A First Level University Degree (Bachelor’s Degree or equivalent) with two (2) years of relevant experience, OR

High School Diploma (Secondary or equivalent) with six (6) years of relevant experience is required.

Experience:

Relevant experience is defined as experience in operations management, operations support, project management or business administration.

Two years experience in preparing project plans, scheduling, or coordinating events is required.

Two years of experience in report writing is required.

Experience in supporting operations in humanitarian, conflict, post-conflict, Non-profit Organisations (NGOs) or development contexts is desired.

Computer literacy, with solid experience in using Microsoft Office, is required.

EOD (Explosive Ordnance Disposal) qualified - Level 2 or 3 is desired.

Languages:

Fluency in English (speaking, writing and reading) is required.

Fluency in Arabic (speaking, writing and reading) is required.

Knowledge of another UN official language is desired.

Additional Consideration

Qualified female candidates are strongly encouraged to apply.

Please note that the closing date is midnight Copenhagen time

Applications received after the closing date will not be considered.

Only those candidates that are short-listed for interviews will be notified.

For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post

The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

General Background

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.