Background:
UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.ย
UN Women Haiti is implementing its Country Strategic Note 2014โ2027, which aims to achieve the following results: (i) Legitimate and accountable institutions that guarantee the rule of law, good governance, and respect for human rights; (ii) The population, especially vulnerable and marginalized groups, gains improved access to equitable, inclusive, and high-quality basic social services, with a focus on respect for human rights, gender equality, and the inclusion of persons with disabilities, thereby contributing to the strengthening of the social contract; and (iii) A new inclusive and equitable economic model, fostering new investments, growth, and sustainability, and conducive to the rapid creation of decent jobsโparticularly for youth and womenโcapable of substantially reducing poverty and inequalities, is formulated, approved, and implementedย
Under the overall guidance of the Chief, Information and Communications Technology (ICT) and the direct supervision of the Programme Operation Specialist, the ICT Associate executes ICT services in the Haiti Country office, implement ICT management systems and strategies, provides daily technical support to users of information management tools and technology infrastructure. The incumbent is responsible for reviewing and advice on the use of new technologies that will enhance the Country office productivity. The ICT Associate promotes a client-oriented approach.ย
Scope of Work
1. Implement ICT strategies and new technologies in accordance with corporate information management and technology standards, guidelines and procedures:ย
Provide inputs to the development and review of internal ICT policies and procedures as required;ย Draft ICT annual work plan for the office.ย Provide IT support in the use of Quantum (UN WOMENโs implementation of Oracle Cloud ERP) functionality for improved business results and improved client services.ยย 2.ย Ensure effective functioning of the Country office hardware and software:ย
Install, operate, and maintain all Country Office hardware equipment;ย Provide advice on the acquisition of hardware supplies,ย Make routine repairs and change of hardware electronic components;ย Plan, install and maintain all communication systems including mobile and satellite phones;ย Install commercial and in-house developed software and related upgrades, anti-virus programmes;ย Maintain an up-to-date inventory of the software and hardware.ยย 3.ย Ensure efficient networks administration:ย
Monitor the network connection on a daily basis to ensure stable and responsive network environment;ย Configure network printers and provide user access as required;ย Trouble-shoot and monitor network problems; respond to user needs and questions regarding network access;ย Liaise with UNDP to trouble-shoot and monitor network problems; respond to user needs and questions regarding network accessย Maintain up-to-date parameters of information for the network clients and electronic mail;ย Implement backup and restoration procedures for local drives; maintain backup logs; organize off-site storage of backups;ย Maintain measures for business continuity and disaster recovery processes and procedures including backup and restoration of both server and local storage facilities;ย Liaise with other UN agencies or venders to Manage Local Area Network (LAN) in accordance with UN Women requirements4. Provide web management services:ย
Maintain the Country Office web site and Intranet.ย5.ย Provide administrative support regarding ICT issues:ย
Provide technical support in the procurement of new ICT equipment for the Country Offices, provide technical specifications and information on best options in both local and international markets, review quotations and bids;ย Maintain inventory and stock of supplies and spare parts in cooperation with the Procurement Unit;ย Process ICT equipment registration and disposal in Quantum asset module, support to the physical inventory verification exercise by checking the accuracy of records and location of property and prepare inventory reports as required;ย Provide ICT support to key events.ย ยย 6.ย Provide technical support and advice Country Officeย
Diagnose, evaluate, and prioritize requests for assistance from staff in RO/COs/ Programme Presence offices experiencing problems with hardware, application software, operating systems, networking and other computer related issues;ย Liaise with ICT Associate in HQ for support and guidance;ย โข ย Meet all ICT on-boarding requirements for new personnel.ยย 7.ย Facilitate knowledge building and knowledge sharing in the Country Office:ย
Identify and promote different systems and applications for optimal content management, knowledge management and sharing, information provision;ย Contribute to the organization of trainings for the CO staff on ICT issues;ย Synthesize lessons learned and best practices in ICT.ย8.ย The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.ย
Supervisory/Managerial Responsibilities: N/A ย
Competencies :
Core Values:
Core Competencies:
Awareness and Sensitivity Regarding Gender Issues; Accountability; Creative Problem Solving; Effective Communication; Inclusive Collaboration; Stakeholder Engagement; Leading by Example.Please visitย this linkย for more information on UN Womenโs Values and Competencies Framework:ย
Functional Competencies:
Strong knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and virus protection systems;ย Strong PC hardware troubleshooting skills; ย Strong knowledge of video conferencing and telecommunication; ย Strong knowledge of database packages; ยท Ability to review a variety of data, identify and adjust discrepancies; ย Ability to provide input to business processes re-engineering, elaboration and implementation of new systems; ย Good Communication skills.ยMinimum Qualificationsย
Education and Certification:ย
Completion of secondary education is required. ย Bachelor's degree in Computer Science is an asset ย Cisco Certified Network Engineer (CCNE) and Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Professional (MCP) required. If certification is not available at the time of recruitment, it should be obtained within 6 monthsยExperienceย
At least 6 years of working experience in network administration and use of hardware/software, telecommunications facilities.ยLanguagesย
Fluency in English and French is required.ย Fluency in Spanish is desirable. Knowledge of another official UN language is desirable (Arabic, Chinese, Russian).ยย
Statements :
In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
Diversity and inclusion:
At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates,ย and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age,ย ability, national origin,ย or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere toย UN Womenโsย policiesย and proceduresย andย theย standardsย of conduct expected of UN Women personnelย and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)
Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.
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