Mission and objectivesThe fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does โ in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to childrenโs rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life โ in its social, political, economic, civic and cultural dimensions โ her or his rights are violated. There is growing evidence that investing in the health, education and protection of a societyโs most disadvantaged citizens โ addressing inequity โ not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.
ContextUNICEF India has launched the UReport platform to amplify the voices of citizens to create positive change in their communities. U-Report is a mobile phone-based technology that provides a forum of opinion and information sharing for children, adolescents and adults. Using a crowdsourcing approach to initiate a virtual dialogue with the members (โUReportersโ) the ultimate aim of the program is to stimulate citizen-led and adolescent/youth-led development. Once the information is collected the data is instantly analyzed. The information is subsequently utilized in advocacy work across all media channels, many UNICEF programs and through partner engagement. UReporters will be engaged via social media and will be asked via weekly polls, quizzes, challenges, to share their ideas, opinions and feedback about issues that matter most to them. U-Report has evolved into a powerful source of information to improve service delivery and increase youth engagement in policy dialogues with about 3,000,000 U-Reporters in India (https://india.ureport.in ). The UReport platform is present in over 30 other countries around the world with more than 37 million U-Reporters globally. (http://ureport.in) U-Reporters are recruited through partnerships with youth organizations and other civil society organizations. A U-Report Steering Committee / Working group comprising of UNICEF programme teams, government partners, youth organizations and young people will be responsible for planning and supervising the scale up of the UReport platform in India.
Task DescriptionUNICEF India is keen to work with an enthusiastic, hardworking and determined UN Volunteer to increase the reach and engagement of UReport in India. Under the direct supervision of the Technology for Specialist (T4D Specialist), the national UNV will undertake the following tasks to support the U-Report programme implementation: 1. Use U-Report data for action: a) Analyze and compile U-Report data into clear, concise reports for use by UNICEF programmes, key government and development partners, CSOs and media. b) Perform a pivotal role in identifying U-Reporter stories for media publications and avail them to the requesting partners for use. c) Conceptualize infographics, flash presentations or other information outputs and work with the design team to develop these. d) Provide UReport dashboards and training to UNICEF programmes and partners, as well as informing them of key findings from their States / districts, to allow them to react directly to their constituentsโ needs. e) Manage partner dashboards, as required, and update these frequently with evolving keywords. 2. Programme management: Organise, schedule, optimize and update the U-Report Poll calendar Review and verify U-Reporters recruited by partners to ensure their details are correctly captured by the system and allocated to their corresponding groups. 3. Design and implement the M&E strategy for U-Report India: Adapt the global U-Report M&E framework for India, design tools to collect and analyze data for M&E and create reports showing progress on indicators for the U-Report Steering committee and for internal circulation. 4. Maintain the U-Report India website: Work with the development team to ensure that the website is always up to date, the polls are updated and are showing correct data, region and UReporter representation on the website is accurate, etc. and make technical recommendations to improve website functionalities.
Competencies and valuesโข Professionalism: demonstrated understanding of operations relevant to UNICEF; technical capabilities or knowledge relevant or transferrable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; โข Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organizationโs interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; โข Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; โข Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. โข Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; โข Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; โข Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; โข Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNICEFโs mission and vision, as well as to the UN Core Values.
Living conditions and remarksNew Delhi and the surrounding National Capital Region is a large and bustling metropolis of some 14 million people undergoing rapid changes. The capital city is an administrative, cultural and commercial center with modern amenities and well connected by air. It is a safe place with large expatriate community drawn from embassies, UN agencies, MNCs and foreign businesses. It has short moderate winter and long hot summer. As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. This position is based in New Delhi. National UN Volunteers are part of the malicious insurance plan. National UN Volunteers are expected to be culturally sensitive and adjust to the prevailing culture and traditions. The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment. The applicable Volunteer Living Allowance is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents - except for UN Community Volunteers), as well as final repatriation (if applicable). You can check full entitlements at https://app.unv.org/calculator . โข Monthly Voluntary Living Allowance (VLA): INR 64,961.50 โข Entry lump sum (one-time payment): USD 400 (equivalent in INR) โข Relocation costs: $200 at beginning and end of assignment if duty station is outside of commuting distance (as determined by UNV) โข Exit allowance (paid on successful completion of the assignment): INR 5,413.46 for each month served, paid on completion of contract โข Insurance: Comprehensive coverage for health, life and malicious acts โข Annual leave: 2.5 days per month โข Learning: Access to UNV's learning and career development resources For more information on entitlements, please read the Conditions of Service (https://explore.unv.org/cos).