Knowledge & Communications Advisor (LICA 9)

Result of ServiceThe goal of this job function is to support the design and implementation of the project’s communications, visibility, and knowledge management activities, contributing to the effective delivery of the Trade for Jobs Uganda initiative. Work LocationKampala, Uganda Expected durationOne year, with possibility of extension Duties and ResponsibilitiesBACKGROUND: Trade for Jobs Uganda is a five-year initiative (2025–2030) co-led by the International Labour Organization (ILO) and the International Trade Centre (ITC), with funding from the Swedish International Development Cooperation Agency (Sida). Using a market systems approach, the project leverages trade as a driver for decent job creation and income generation for women and men living in poverty in Uganda, by strengthening two high-potential sectors: dairy and tourism. The project will build toward national objectives and priorities on developing the production, productivity and value addition of both sectors, as outlined in the National Development Plan (NDP) IV (2025/26-2029/30). It intends to do this for the project beneficiaries – women and men living in poverty, through: • Strengthening regional and global trade of dairy products and tourism services, with a focus on micro enterprises and SMEs. • Supporting private sector development for micro, small, and medium enterprises (MSMEs), including through value addition, diversification, enhancing competitiveness, and improving the business environment. • Engaging with Swedish companies to leverage their expertise, services, products and private investment potential. The project will adopt a market systems approach as it is an approach that focuses on delivering long-term sustainable impact at scale. The approach is analysis-focused, partner driven, and driven by evidence-based adaptation. RESPONSIBILITIES: Under the direct supervision of the ITC Trade for Jobs Uganda Project Manager and in close coordination with the Trade for Jobs Uganda Deputy Team Lead, the Advisor will perform the following duties: • In collaboration with the project team and with support partner specialists, contribute to the development and implementation of the project’s communications and visibility strategy in line with organizational guidelines, ensuring consistent messaging, branding, and stakeholder engagement. • Contribute to the production, review and dissemination of information materials including press releases, newsletters, success stories, infographics, videos, and social media content that highlight project achievements in the dairy and tourism sectors. • Contribute to the planning and coordination of visibility and outreach activities such as events, exhibitions, fairs, and media engagements to promote the project’s impact and partnerships. • Contribute to coordination of partnership with national and local media to ensure accurate coverage of project activities. • Collaborate with team members to ensure alignment, synergy and efficient workload management through all project interventions. • Support the development and operationalization of a knowledge management plan to capture, store, and disseminate insights, lessons, and good practices emerging from project interventions. • Work closely with the Monitoring and Results Measurement Officer to transform monitoring data and results into accessible learning products, including case studies, evidence briefs, and policy notes. • Support documentation of systemic changes, crowding-in effects, and success stories demonstrating trade-driven job creation and MSME competitiveness improvements. • Establish and maintain a digital repository of project materials, including photos, reports, and communication outputs, ensuring easy retrieval and institutional memory. • Work with the technical team members to collect technical inputs, activity reports, project results and use them to develop communications products. • Contribute to ensuring project knowledge and communication products are tailored for diverse audiences including government partners, private sector actors, development partners, and beneficiaries. • Liaise with organizational communication focal points to align project communication outputs with institutional standards and obtain necessary clearances. • Perform any other communication-related duties as requested. Copyright: The personnel has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request the prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required. Qualifications/special skillsEDUCATION: An advanced degree (Masters or equivalent) in communication, journalism, (social) media, business administration, business, economics, or any other relevant field. A first level degree in the specified fields of studies with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree. Additional training or certification in knowledge management, digital communication, or monitoring and evaluation would be an advantage. EXPERIENCE: A minimum of two (2) two years of experience in communications, media, or public information or related field. Experience working with the private, public, or development sectors. Experience in developing and implementing communication strategies, producing knowledge and visibility materials, and managing media desirable. Experience working in development cooperation or private-sector development projects desirable Experience in projects related to trade, MSME competitiveness, or market systems development, desirable. COMPETENCIES: ITC core values: Professionalism, Integrity, Respect for Diversity. Professionalism: Photography skills. Knowledge of communication and design tools (such as Canva, Abode illustrator, Figma, etc), video editing (Capcut), analytics (Google analytics), newsletters (MailChimp). Knowledge of social media platforms. Knowledge of PC software (including word processor, spreadsheet and presentation software) such as Microsoft Office. Technical knowledge of communication principles, tools, and channels, including social media relations, digital platforms, and storytelling for development impact. Ability to translate complex technical content (e.g., monitoring data, trade policy, or market-systems results) into clear and engaging narratives for non-specialist audiences. Ability to interpret and work within applicable rules, regulations policies and procedures. Ability to manage competing priorities. Ability to research and analyze issues and topics related to current events. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors’ language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. LanguagesFluency in English. Knowledge of any other language(s) spoken in Uganda is an asset. Additional InformationThis contract will be administered on behalf of ITC by UNOPS. This vacancy is open for locally residing nationals of Uganda. Applicants must be authorized to work in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.