IT Analyst, Business Solutions (Lending Applications)

IT Analyst, Business Solutions (Lending Applications) Job #: req33988 Organization: World Bank Sector: Information Technology Grade: GE Term Duration: 2 years 0 months Recruitment Type: Local Recruitment Location: Chennai,India Required Language(s): English Preferred Language(s): Closing Date: 8/20/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. Established in 1944, the World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.
Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform. The ITS mission is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. ITS is on an Agile transformation journey, reshaping all aspects of the operating model to increase and accelerate value creation.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
WBG Finance (ITSFI) is responsible for providing high quality, streamlined information and technology solutions for the World Bank’s Financial & HR services, which include Human Resources, Corporate Finance, Risk Management, Controls, Treasury, Loans, Accounting, and Concessional finance (handling donor contributions from inception to the point of final disbursement, including IDA, Financial Intermediary Funds and Trust Funds). ITSFI is additionally responsible for building its IT services using a shared platform that provides scale, leverage, reliability, and control while at the same time improving responsiveness to emerging business needs. The ITSFI team is accountable for the implementation of the ITS Strategy supporting WBG core finance business processes.
As a unit within the ITSFI department, ITSFT unit enables key functions of the WBG Finance and Accounting vice-presidency and its corporate partners such as financial management, payments and disbursements, new lending product deployment, financial accounting, institutional analytics, and external reporting. The unit also operates and evolves WBG ERP and the external client digital banking platform and supports WFA financial technology innovation.
Domain: Corporate Finance & Accounting
Strategic Context
Investments in the Corporate Finance and Accounting Domain will enable the scale-up of WBG operations by integrating key outcomes from the Aria, Libra, and blockchain initiatives. These investments will support the Evolution Roadmap priorities by enhancing operational efficiency by simplifying business processes to enable more efficient use of funds and improving financial controls. The World Bank Group's Finance ERP modernization project will enhance financial management capabilities, reduce operational risk, and increase agility. Project Libra will modernize the Bank's loan ecosystem, streamline and automate loan processes, and incorporate innovations such as AI, OCR, and Blockchain, ensuring greater flexibility, scalability, and adaptability. Adopting blockchain technology will optimize and digitize end-to-end business processes, providing full traceability, immutable audit trails, and efficient data management. These strategic initiatives will position the WBG at the forefront of financial innovation, promoting sustainable development and financial stability.
Key Priorities 
1. ARIA – ERP renewal2. LIBRA – loans landscape renewal3. FUNDSCHAIN – disbursement traceability4. Use of Artificial Intelligence to gain efficiency
Roles & Responsibilities:
ITSFT is seeking an experienced and motivated independent contributor IT professional, with in-depth expertise on architecting and managing WB lending solutions and applications with the following responsibilities. The selected candidate will support and maintain the core WB Lending application and support the business partners. 
Key Responsibilities
1. Product Ownership & Value Delivery• Backlog Management and Prioritization• Prioritize features and enhancements that deliver maximum value to business stakeholders in Chennai, Washington DC, and globally ensuring alignment with the World Bank’s strategic objectives and the evolving needs of the lending business.• Own and manage the product backlog, translating high-level business requirements into detailed user stories with clear acceptance criteria and Definition of Done (DoD).• Continuously refine and prioritize the backlog based on business value, user feedback, risk, and technical feasibility, ensuring that the most critical needs are addressed first.• Iteration Planning and Delivery Oversight• Lead iteration/sprint planning sessions, ensuring that the development team understands the business context and priorities.• Accept or reject deliverables based on rigorous reviews against user story acceptance criteria and DoD, ensuring quality and business alignment.• User Acceptance and Change Management• Develop and execute user acceptance testing (UAT) plans, engaging business users in validating solutions.• Champion change management, ensuring that new features and changes are well-communicated, adopted, and deliver intended business outcomes.
2. Domain Expertise in Lending Operations• Business Process Leadership• Function as the subject matter expert (SME) for development bank lending operations, with deep understanding of loan origination, disbursement, debt servicing, and financial books closing & reporting processes.• Lead or participate in business process mapping, fit-gap analysis, and solution design sessions, ensuring that system enhancements are grounded in real-world lending practices and regulatory requirements.• Stakeholder Engagement and Advocacy• Build strong relationships with business stakeholders, acting as their advocate within IT and vendor teams.• Facilitate workshops, interviews, and feedback sessions to capture evolving business needs, pain points, and opportunities for process improvement.• Regulatory and Compliance Alignment• Ensure that all product features and changes comply with World Bank policies, lending regulations, and data governance standards.• Proactively monitor changes in the regulatory landscape and assess their impact on the lending platform.
3. Agile Leadership and Continuous Improvement• Agile Champion• Foster an agile mindset within the team, promoting iterative delivery, continuous feedback, and adaptive planning.• Lead retrospectives and process improvement initiatives, driving higher team performance and product quality.• Support project planning, progress monitoring, and reporting. Manage risks, dependencies, and resource allocation in collaboration with business and technical leads.• Metrics and Value Tracking• Define and track key performance indicators (KPIs) for the product, such as user satisfaction, business process efficiency, and system reliability.• Use data-driven insights to inform prioritization and demonstrate the value delivered to the business.
4. Technical Oversight and Solution Quality• Technical Liaison• Bridge the gap between business and technical teams, ensuring that business requirements are translated into robust, scalable, and maintainable technical solutions.• Collaborate with architects and developers to ensure solutions are aligned with WBG enterprise architecture, security, and integration standards.• Quality Assurance• Review technical specifications, test plans, and deliverables to ensure they meet business needs and quality standards.• Lead root cause analysis and resolution of complex system issues, leveraging domain knowledge to guide troubleshooting and solution design.