THE ORGANIZATIONAL SETTING ย
The Regional Office is primarily responsible for maintaining continuous liaison with the States to which it is accredited and with appropriate international organizations, regional civil aviation bodies, sub-regional bodies and UN Agencies and programmes. In addition, the Regional Office ensures interregional coordination and promotes the timely and harmonized implementation of ICAO policies, decisions, Standards and Recommended Practices (SARPs) and air navigation plans.ย The Regional Office also provides technical guidance and assists States/Territories in their implementation activities.ย The Intern supports the Administrative Unit in activities related office and general administrations.ย The internย will report to theย Administrative Officerย who assigns tasks, decides on priorities and receives instructions from the Secretary to the Head of Office, as required.ย
ย TERMS OF REFERENCEUnder the supervision of the Administrative Officer, the intern will be expected to:
Provide administrative support to the Administration Unit with the day-to-day office and general administration as assigned. Retrieve and dispatch emails, messages and correspondence to various offices, States/Administrations and Headquarters, including Mission Travel Authorization, Travel Claim Requests and other documents as assigned. Assist the Programme Assistants and Administration team to organize and coordinate logistical arrangements for meetings/events held at the Duty Station, including arranging meeting venue, audio/visual equipment requirements, and security screening and registration process for participants.ย Support the Administrative Clerk for the setup of the meeting rooms, arrangements of table flags and name plates and other duties related to conference and meeting services.ย Coordinate with the Administrative Clerk for the collecting of quotations and details from the suppliers for the procurement of goods, as required.ย Support the Business Development Officer in preparation for events, sponsorship activities, exhibition booth, catering and others.ย Assist the Secretary to the Head of Office to collect information for preparation of reports, presentations and other documents as required. ย Provide support in the filing of correspondences and documents for the RO. Perform other related duties.ย QUALIFICATIONS ย Education
Essential: Candidates are required to have completed or be enrolled in a university degree (bachelorย orย first-level university degree) programmeย in a field of study related to aviation, business administration, business analytics and digital transformation, business management, language, marketing, computer science, other engineering, or related field.
Desirable:ย Candidates are required to be enrolled in a graduate degree programme (second-level university degree or higher) in a field of study related to aviation, business administration, management, language, marketing, computer science, other engineering, or related field.
Applicants pursuing studies in countries where higher education is not divided into undergraduate and graduate stages should have completed at least four years of full-time studies at a university or equivalent institution towards the completion of a degree.
Work Experience
Some experience in office administration is desirable.ย
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ย COMPETENCIES
Professionalism:ย Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work
Communication:ย Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.
Teamwork:ย Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing othersโ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation: Considers all those to whom services are provided to be โclients โ and seeks to see things from clientsโ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clientsโ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clientsโ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks \"outside the box\"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
ย CONDITIONS OF INTERNSHIP
Interns are not paid. All costs related to travel, insurance, accommodation, and living expenses must be borne by the intern.
The intern is expected to work five days a week, on a full-time basis.ย
Interns shall not be eligible to be engaged in any other form of employment within ICAO during the period of internship and shall not be eligible to apply for or be appointed to any post in the Secretariat or be contracted for any other remunerated employment with ICAO for the six months immediately following the end of their internship. ย
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ย NOTICE TO CANDIDATES
ย ICAO does NOT charge any fees or request money from candidates at any stage of the selection process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.